Job Title

Job Description Summary

Job Description

• Generate and distribute management reports in an accurate and timely manner.
• Develops MIS documentation to allow for smooth operations and easy system maintenance.
• Provide recommendations to update current MIS to improve reporting efficiency and consistency.
• Perform data analysis for generating reports on a periodic basis.
• Develop MIS system for customer management and internal communication.
• Provide strong reporting and analytical information support to the management team.
• Generate both periodic and ad hoc reports as needed.
• Understand customer problems and provide appropriate technical solutions.
• Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
• Participate in cross-functional meetings to resolve recurring customer issues.

Provide customer support and assistance in issue troubleshooting and resolution.