Jobs › Companies › Wolters Kluwer › Senior Credit & Collections Associate (Bilingual English/French) | Part-Time

About this Senior Credit & Collections Associate (Bilingual English/French) | Part-Time role at Wolters Kluwer

Wolters Kluwer · Onsite · CAN - Sherbrooke

About the Role:
As a Part-Time Senior Credit & Collections Associate, you'll leverage specialized skills to handle non-standard credit and collections challenges. You will independently manage more intricate credit evaluations and oversee complicated billing processes, playing a critical role in maintaining the financial health of the organization.

Responsibilities:
• Perform in-depth credit investigations and risk assessments.
• Evaluate non-standard credit applications and make recommendations.
• Independently manage high-value or complex customer accounts.
• Address non-standard billing issues with appropriate corrective actions.
• Develop and implement strategies for collecting overdue accounts.
• Prepare comprehensive financial reports and credit analyses.
• Lead collections initiatives and projects to improve cash flow.
• Act as a point of contact for escalated credit and billing issues.
• Optimize processes for better accuracy in billing and collections.
• Ensure adherence to industry best practices and regulations.

Skills:
• Advanced Accounting: Proficient understanding of complex accounting practices.
• Risk Analysis: Skills in conducting thorough credit risk assessments.
• Process Improvement: Ability to identify and implement process optimizations.
• Independent Decision-Making: Capable of making informed decisions independently.
• Escalation Management: Expertise in managing and resolving escalations.
• Financial Reporting: Proficiency in compiling thorough financial reports.
• Initiative Leadership: Ability to lead projects and initiatives.
• Regulatory Knowledge: Comprehensive knowledge of credit regulations.


Must be bilingual in English and French, with the ability to communicate professionally in both written and verbal business settings.

À propos du poste :
En tant qu’associé principal, vous mettrez à profit vos compétences spécialisées pour relever des défis non standards en matière de crédit et de recouvrement. Vous gérerez de manière autonome des évaluations de crédit plus élaborées et superviserez des processus de facturation complexes, jouant ainsi un rôle essentiel dans le maintien de la santé financière de l’organisation.

Responsabilités :
• Effectuer des enquêtes de crédit et des évaluations des risques approfondis.
• Évaluer les demandes de crédit non standards et faire des recommandations.
• Gérer de manière autonome des comptes clients complexes ou de grande valeur.
• Résoudre les problèmes de facturation non standards avec des actions correctives appropriées.
• Élaborer et mettre en œuvre des stratégies de recouvrement des comptes en souffrance.
• Préparer des rapports financiers et des analyses de crédit complets.
• Diriger des initiatives et des projets de recouvrement pour améliorer les flux de trésorerie.
• Agir à titre de point de contact pour les problèmes de crédit et de facturation faisant l’objet d’une escalade.
• Optimiser les processus pour une meilleure précision dans la facturation et le recouvrement.
• Assurer le respect des meilleures pratiques et de la réglementation de l’industrie.

Compétences :
• Comptabilité avancée : Compréhension approfondie de pratiques comptables complexes.
• Analyse des risques : Compétences dans la réalisation d’évaluations approfondies des risques de crédit.
• Amélioration des processus : Capacité à identifier et à mettre en œuvre des optimisations de processus.
• Prise de décision autonome : Capacité à prendre des décisions éclairées de manière autonome.
• Gestion des escalades : Expertise dans la gestion et la résolution d’escalades.
• Rapports financiers : Maîtrise liée à la compilation de rapports financiers complets.
• Gestion d’initiatives : Capacité à diriger des projets et des initiatives.
• Connaissances réglementaires : Connaissance approfondie de la réglementation relative au crédit.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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About Wolters Kluwer

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. ​ ​ Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. ​ ​ We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Toda

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