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About this Senior Content Designer role at Capita

Capita · Onsite · Pune
Senior Content Designer is responsible for creating clear and consistent content that aligns with user needs. They are liable for mentoring content designers and review and support the work of others. They are experienced in applying content design activities to align with the business propositions, familiar with usability and accessibility best practices, and often mentor other designers. They also support the Head(s) in evangelising the value of user-centered design across the wider team.

Job title:

Senior Content Designer

Job Description:

Collaborate with product managers, developers, and other stakeholders to execute design solutions that meet user and business needs and technical constraints in an agile environment ​ Assess solution options and evangelise user-centered design solutions that both achieve strategic business goals and meet operational requirements. ​ Controls, monitors, and evaluates content to ensure quality, consistency and accessibility of messages and optimal use of chosen media. Understands and manages risks associated with publishing content.​ Reviews work of others and takes responsibility for ensuring appropriate publication.​ Understand the requirements of the intended audience in collaboration with clients and/or representatives of the intended audience. Collaborate with subject matter experts to define specific content requirements. ​ Manage the authoring process and the interaction with editorial and publication processes​ Gather source information and creating draft content​ Understand and apply copyright rules and related legal issues​ Create and use guidelines to present information clearly, concisely, and accurately​ Evangelise and promote cross-collaboration to ensure effective outcomes within the given time frame with the end users in mind.​ Encourage ways to peer review to ensure quality assurance throughout the project lifecycle.​ Lead, plan and facilitate collaborative stakeholder and/or customer workshops that support and drive the project forward.​ Analyse data from user research with the user researcher(s) and make decisions on how to improve a product’s design.​ Assist in user research and usability testing, help maintain design consistency across platforms, participate in design reviews, and provide constructive feedback. ​ Demonstrate good interpersonal skills and presentation skills to communicate with clients / project teams clearly and eloquently.​ Plan and drive content design activities, providing expert advice and guidance to support the adoption of agreed approaches.​ Work with minimal support and can influence and mentor others​ Support Sales / Growth teams on bid opportunities in relation to user-centred design case studies aspect and writing​ Support in recruitment activities where required

Location:

Pune

,

India

Time Type:

Full time

Contract Type:

Permanent
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About Capita

Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries. We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.

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