About this Senior Business Process Analyst role at Encora
Job Title: Senior Business Process Analyst
Key Skills: Business Process Design, Process Analysis, Requirements Discovery, PSA Platforms, Process Transformation, Requirements Management, RFP, Stakeholder Management
Experience: Senior Level
Location: Colombia
Mode: Remote
We at Coforge are hiring Senior Business Process Analyst (#14816-4-4) with the following skill set.
Key Responsibilities
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Lead business discovery across Technical Advisory to analyze current-state processes, workflows, roles, pain points, data needs, controls, dependencies, and future-state business requirements.
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Define PSA business capabilities and translate stakeholder needs into structured, prioritized, and traceable requirements covering project setup, resource management, financial processes, reporting, integrations, governance, and operational workflows.
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Support the PSA RFP and vendor evaluation process by defining capability requirements, facilitating workshops and demonstrations, and assessing functional gaps, constraints, and trade-offs.
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Partner with business stakeholders, GET/IT, and the selected PSA provider throughout solution definition and implementation, supporting future-state process design, requirements traceability, testing, UAT, and business readiness.
Required Skills & Qualifications
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Senior-level experience in business process analysis, process design, requirements discovery, and business transformation initiatives.
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Strong experience documenting and designing current-state and future-state business processes, capabilities, business rules, and workflows.
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Proven ability to facilitate discovery sessions and workshops with complex, cross-functional stakeholder groups.
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Experience translating business needs into clear, structured, prioritized, and traceable business and functional requirements.
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Ability to identify opportunities for process simplification, standardization, and redesign rather than replicating legacy processes.
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Experience supporting technology or enterprise platform selection, including RFP development, vendor evaluation, and solution assessment.
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Strong understanding of requirements management and traceability throughout solution design and implementation.
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Ability to bridge business and technology teams and translate requirements into inputs for architecture, integrations, security, data, and governance.
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Experience supporting solution validation, UAT scenarios, acceptance criteria, and business readiness activities.
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Excellent analytical, facilitation, stakeholder management, and communication skills.
Preferred Skills:
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Experience with Professional Services Automation (PSA) platforms or PSA transformation initiatives.
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Experience supporting enterprise platform implementations from discovery through design and implementation.
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Understanding of project management, resource management, financial processes, reporting, data governance, and operational workflows.
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Experience collaborating with Finance, Revenue Accounting, Legal, IT, Data & Insights, and external implementation partners.
Posted On: 12-10-2026
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.