Jobs › Companies › Singapore Public Service › Senior / Assistant Director, Operations (CDA)

About this Senior / Assistant Director, Operations (CDA) role at Singapore Public Service

Singapore Public Service · Onsite · CDA - Novena Office Tower A, Level 23

[What the role is]

As Senior / Assistant Director, Operations of the Communicable Diseases Agency (CDA), you will support Deputy Director, Operations in the development and management of the operational functions.

You will be working in a fast-paced and dynamic environment that will require you to manage multiple stakeholders and priorities concurrently.

[What you will be working on]

You will play a key role in the Operations team in CDA. Your key responsibilities include the following:

 

Job responsibilities

 

Ops Planning, Resources and Capability Development: 

  • Lead in the design, development and coordination of operational drawer plans with internal and external stakeholders, as part of surge and activation under CDA. This includes working with stakeholders to derive the operational considerations and planning parameters for CDA operations.
  • Lead in the development of strategic operational resources and budgetary considerations, as well as ensuring that logistical planning is carefully considered with respect to operational plans. This includes vendor, resource, procurement and contract management.
  • Lead in the development of CDA operational capabilities framework and plans (resources, system, training, personnel, and equipping) in response to crisis and business continuity requirements. This includes performing capability gaps analysis, operationalizing knowledge management and developing key performance indicators to measure operational effectiveness. 

Ops Readiness, Response and Monitoring:

  • Lead in the development of overall operational readiness plans in terms of resource, personnel and activities during an outbreak/ crisis response. This includes developing metrics to assess the CDA operational readiness, developing training objectives and developing business continuity plans.
  • Lead in the development, operationalisation and review of CDA incident management and reporting framework. This includes monitoring and sense making through dashboards, activating agency level meetings to manage incidents, and performing ops-tech integration to support decision making.  
  • Lead in the development, operationalisation and review of plans on the mobilisation of resources for ops response to support CDA operations. This includes working with stakeholders on Border Health operations, operationalising ground response plans, and act as the lead for disease outbreak at the agency level.

Administration:

  • Lead and manage secretariat functions for meetings.
  • Lead in the administration and monitoring of budgetary votes for Operations Division.
  • On rotation to supervise 24/7 duty officers on phone calls for urgent disease/ incident notifications and management.

[What we are looking for]

Job Requirements

  • Minimum tertiary qualifications in business administration, management or a related field.
  • Minimum 5 years work experience in Public Health / Operations / Civil Service would be an advantage. 
  • Proven leadership skills and ability to inspire others.
  • Demonstrated experience to work effectively in a team, lead cross-functional teams and drive initiatives.
  • Strong analytical and problem-solving skills, with the ability to frame issues, translate data and insights into operational plans and ground actions.
  • Proficient in integrating operational planning/ management with public health requirements.
  • Ability to work under pressure and simultaneously on different projects/ tasks.
  • Strong stakeholder management, inter-personal and communication skills.
  • Willing to continuous learn and keep up-to-date on new developments in the operational/ communicable diseases field.
  • Willing to work beyond office hours, including weekends and public holidays, if necessary.

As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

Ready to apply to Singapore Public Service?
Apply to Singapore Public Service

About Singapore Public Service

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!

See all jobs at Singapore Public Service →

Similar jobs

Singapore Public Service
Asst Manager/Manager, Digital Industry Singapore
Singapore Public Service
⚡ Apply early IMD - Mapletree Business City,... Onsite
● New 👁 Seen ✓ Applied 3h ago
Singapore Public Service
Facilities Manager (Integrated Development)
Singapore Public Service
⚡ Apply early SLA-REVENUE HOUSE LEVEL 10 Onsite
● New 👁 Seen ✓ Applied 3h ago
Singapore Public Service
Manager, Digital Transformation & Generative AI Innovation
Singapore Public Service
⚡ Apply early IMD - Mapletree Business City,... Onsite
● New 👁 Seen ✓ Applied 3h ago
Singapore Public Service
Asst Director, Enterprise Applications & CRM
Singapore Public Service
⚡ Apply early IMD - Mapletree Business City,... Onsite
● New 👁 Seen ✓ Applied 3h ago
Singapore Public Service
[LTA-ITCD] LEAD / PRINCIPAL / SENIOR CLOUD / DEVOPS ENGINEER
Singapore Public Service
⚡ Apply early Singapore Onsite
● New 👁 Seen ✓ Applied 3h ago
Singapore Public Service
Lecturer / Senior Lecturer (Technopreneurship) - School of IT
Singapore Public Service
⚡ Apply early Nanyang Polytechnic Onsite
● New 👁 Seen ✓ Applied 3h ago
Singapore Public Service
School of Tech for Arts, Media & Design – AL (AI Hybrid Cine & Prod Design)
Singapore Public Service
⚡ Apply early Republic Polytechnic Onsite
● New 👁 Seen ✓ Applied 3h ago
Singapore Public Service
Science Educator, Life Sciences
Singapore Public Service
⚡ Apply early SCB - Science Centre Building Onsite
● New 👁 Seen ✓ Applied 11h ago
Singapore Public Service
Senior Environmental Specialist (Landscape Design & Environmental Management)
Singapore Public Service
⚡ Apply early HDB HUB Onsite
● New 👁 Seen ✓ Applied 11h ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at Singapore Public Service

See all jobs at Singapore Public Service →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free