About this Senior Alliance Manager role at AvidXchange, Inc.
Overview
We’re seeking a strategic, results oriented and relationship-driven Senior Alliance Manager to join our team. In this role, you’ll manage and grow VAR partnerships within the Microsoft, Sage, Netsuite and Acumatica ecosystems. You’ll serve as the primary point of contact for partners, coordinating cross-functional initiatives, sharing partner feedback, and ensuring a seamless experience for joint customers. Success is achieved by developing opportunities, growing a solid pipeline, and jointly closing deals with VAR partners. The ideal candidate brings experience in SaaS, a strong network in the Microsoft ecosystem, and a proven track record of developing high-impact partner relationships.
What You’ll Do
- Develop, execute, and evolve Go-to-Market plans with partners, focusing on sales, marketing, solutions consulting, and leadership.
- Be accountable for sales pipeline and net new revenue generated through your VAR partnerships
- Coordinate and lead regular communication with partner sales organizations, including sales meetings, pipeline reviews, and operational updates.
- Monitor and analyze partner performance using both qualitative and quantitative metrics, including referral activity, leads, win-loss data, marketing program effectiveness, and engagement.
- Serve as the “voice of the partner” internally, collaborating with product, marketing, sales, and post-sales teams to improve processes and customer experience.
- Identify partner key performance objectives and align them with AvidXchange’s business goals.
- Achieve proficiency in AvidXchange solutions and deliver presentations at events, tradeshows, webinars, and partner meetings.
- Support a collaborative team environment by sharing best practices and maintaining a positive, results-oriented mindset.
- Coordinate resolutions for joint customer issues and escalations to ensure a seamless customer experience.
- Set a new standard of excellence for maintaining CRM and the new Partner Portal – leverage the new partner portal to enable and active VAR account teams and sellers
What We’re Looking For
- 8-10+ years of experience in a SaaS software company, with a strong understanding of Accounting System Partners and VARs.
- Proven success in developing and managing strategic partnerships.
- Strong network of contacts within the Microsoft, Netsuite, Sage and Acumatica ecosystems, including VARs and key people in the Microsoft Channel partner ISV program
- Experience contributing to and executing demand generation and marketing programs.
- Demonstrated ability to work cross-functionally on process improvement, issue resolution, and workflow optimization.
- Knowledge of finance operations for middle-market companies; Accounts Payable knowledge is a plus.
- Ability to manage multiple projects and tasks simultaneously while maintaining high attention to detail.
- Proven presentation skills for both in-person and virtual settings (Teams, WebEx, GoToMeeting).
- Curious, creative, and self-motivated with a bias toward action.
- Proficiency in Salesforce, Microsoft Office (Excel, PowerPoint), and virtual meeting tools (Teams, Zoom, WebEx).
- Willingness to travel up to 50% of the time.
About AvidXchange
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.
Who you are:
- A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
- Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
- Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.
What you’ll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.
AvidXers enjoy:
- 18 days PTO*
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
- 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
- Parental Leave: 8 weeks 100% paid by AvidXchange**
- Discounts on Pet, Home, and Auto insurance
- WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
- Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
- Onsite gym fitness center, yoga studio, and basketball court
- Tuition Reimbursement up to the federal maximum of $5,250***
- Hybrid Workplace Flexibility
- Free parking
*Fully granted from beginning of year, pro-rated if hired mid-year
**Must be full-time for at least 3 months
***Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.
