About this Senior Account Executive role at Lalamove
We are seeking a driven and commercially minded Senior Accounts Executive to manage and grow a portfolio of client accounts while actively driving new business acquisition.
In this role, you will operate as both a hunter and farmer — responsible for identifying and closing new opportunities, as well as deepening relationships with existing clients to maximise lifetime value. You will serve as a trusted advisor to clients, ensuring solutions delivered align with their business goals while uncovering opportunities for expansion.
This role requires a strong balance of sales acumen, relationship management, and operational discipline, with the ability to manage multiple stakeholders and drive revenue growth in a structured, process-driven environment.
What You'll Do
Business Development
Identify, prospect, and acquire new clients to expand the company’s customer base
Manage the full sales cycle from lead generation to closing
Develop and execute strategies to penetrate new accounts and market segments
Collaborate with internal teams to develop compelling proposals and solutions
Revenue & Performance Management
Own revenue targets for both new business and existing accounts
Track, analyse, and forecast sales performance and account metrics
Use data insights to refine strategies and improve conversion and retention rates
Account Growth & Client Management
Own and manage a portfolio of key client accounts, building strong, long-term relationships with decision-makers
Act as the primary point of contact, ensuring high levels of client satisfaction and retention
Proactively identify client needs and recommend tailored solutions to support their evolving business objectives
Drive account expansion through cross-sell and upsell opportunities
Operational Excellence
Coordinate the successful delivery of solutions in alignment with client expectations and internal capabilities
Ensure structured account management processes are followed, including CRM updates, pipeline tracking, and reporting
Communicate clearly on project status, risks, and opportunities to both internal and external stakeholders
Continuously identify areas to improve client experience and internal workflows
What We Seek
Diploma or Degree in Business Administration or a related field
3–6 years of experience in Sales, Account Management, or a similar client-facing role
Proven track record in both new business acquisition and account growth
Strong commercial acumen with the ability to identify and close revenue opportunities
Experience managing full sales cycles and handling client negotiations
Strong analytical skills with proficiency in CRM tools and Excel
Highly organised with a structured, process-driven approach to managing pipelines and accounts
Excellent communication and stakeholder management skills, with the ability to influence and build trust at multiple levels
Self-driven, resilient, and comfortable operating in a fast-paced, target-driven environment
Preferred
Experience in logistics / tech-enabled platforms / marketplaces
Exposure to B2B sales environments with mid-to-large clients
Ability to mentor junior team members or contribute to process improvements
