Jobs Companies Nike Selecting Operations Coach (Area Manager)

About this Selecting Operations Coach (Area Manager) role at Nike

Nike · Onsite · Memphis, Tennessee

Where you will Work


  • Nike North America Logistics Campus

Shift: Saturday – Monday (6:00AM - 6:00PM)


Who We're Looking For

Someone who:

  • Knows the operation and understands the why behind the work.
  • Use data and observation to make sound decisions.
  • Actively listen and address athlete’s concerns
  • Communicate effectively to their team, peers and senior leadership
  • Develop people while delivering business results.
  • Anticipates problems instead of just reacting to them.
  • Understands how decisions in one area affect the broader operation.
  • Holds themselves and others accountable.
  • Build a team that can execute without needing the leader for every decision.

Core capabilities: Operational Excellence, People Leadership, Problem Solving, Business Acumen, Communication, Collaboration, Adaptability


What You Will Work On

Operational Leadership

  • Lead daily Selecting Operations safely and efficiently.
  • Own safety, quality, service, productivity, and cost results.
  • Plan the movement of product and people based on volume.
  • Act when results miss expectations and find ways to improve flow and cut waste.

Inventory Planning & Control

  • Support accurate inventory planning, control and integrity
  • Spot inventory risks and work with cross-functional teams to resolve them.
  • Understand how inventory accuracy affects downstream operations and the customer.

People Leadership & Development

  • Lead, coach, and develop athletes.
  • Set clear expectations and hold the team accountable for performance and behaviors.
  • Build capability through feedback, training, and growth opportunities.
  • Create a respectful, connected team where people own its success.
  • Conduct follow-up meetings and be proactive in assessing the quality of work performed by your athletes
  • Motivate and encourage the team to successfully achieve key operational targets (productivity, safety, quality, teamwork, and culture)
  • Counsel athletes on conflicting issues while interacting with HR for best solutions and documenting results

Systems, Data & Decision Making

  • Use systems and data to understand performance and turn it into action.
  • Identify trends, gaps, and root causes.
  • Use sound judgment across competing priorities.

Cross-Functional Partnership

  • Partner with other operations and support functions.
  • Understand upstream and downstream impacts of your decisions.
  • Build strong relationships while staying accountable to the business.
  • Attend workflow meetings to plan strategy, discuss pertinent information and share best practices with teammates. 

Business Understanding

  • Connect daily execution to business priorities and customer experience.
  • Weigh labor, productivity, inventory, storage, and throughput decisions.
  • Balance the needs of the athlete, the operation, and the business.
  • Maintain high level of floor presence to direct the flow of work and make the necessary movement of the team.

What You Bring

  • Experience leading people in a fast-paced operations environment.

•         Bachelor’s degree or related discipline and at least 3 years management experience in a distribution or manufacturing environment; or an additional 2 years in lieu of a degree is preferred plus years of experience managing employees required 

•         PC skills required, experience with Excel, Word, SAP, WMS, Workday and UKG would be a plus. 

•         Strong decision-making and problem-solving skills, attentive to details, work well under pressure and able to meet deadlines required. Manage multiple priorities with operational discipline

  • Strong understanding of automated distribution center operating systems, product flow, inventory, and labor planning.
  • Proven ability to coach and develop others.
  • Strongly skilled in communication (written and verbal), relationship-building, problem solving and decision-making
  • Experience in working cross functionally and influencing without direct authority.

Ready to apply to Nike?
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About Nike

At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works. Transparency is key.

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