Jobs Companies Makro PRO Section Manager - Identity & Access Management Analyst

About this Section Manager - Identity & Access Management Analyst role at Makro PRO

Makro PRO · Onsite · Suanluang, Krung Thep Maha Nakhon Bangkok, Thailand

You will balance exceptional delivery for customers on what matters, engaging teams and colleagues, with the needs of the business. You are an expert and often the first layer of management of people or projects.

Responsibilities

  • Support day-to-day operation and maintenance of IAM/IGA platforms (e.g., Saviynt, One login, MS Entra)
  • Operate and support Privileged Access Management (PAM) systems, including privileged account provisioning, access requests, and basic monitoring, in accordance with security policies.
  • Coordinate with application and infrastructure teams to support onboarding of new applications into the IAM and PAM systems.
  • Perform access reviews and periodic audits, and assist in preparing evidence for compliance and audit purposes.
  • Support IAM/PAM administrators in access provisioning, de-provisioning, and issue resolution
  • Worked closely with Human Resources and Business team to support employee onboarding, role changes, and offboarding processes

Requirements

  • Bachelor's or Master's degree in Computer Science, Information Security, or a related field.
  • Minimum of proven experience of 2 years in designing, implementing, and managing Identity and Access Management solutions, with a focus on SSO and IGA platforms.
  • Troubleshoot SSO (Claim, Attribute, NameID)
  • Strong understanding of IAM technologies, protocols, and standards (e.g., SAML, OAuth, LDAP, RBAC, Assertion, SP, IdP, Metadata, Binding).
  • Familiarity with IAM solutions from leading vendors like Onelogin, Azure AD, MS Entra, Saviynt, Sailpoint, etc.
  • Solid knowledge of security frameworks, compliance standards, and best practices.
  • Excellent leadership and communication skills, with the ability to work collaboratively across teams.

Operational skills relevant for this job

  • Access Control Management: Proficient in designing and administering access control policies, user provisioning/deprovisioning, and managing user roles and permissions.
  • Incident Response and Troubleshooting: Ability to handle IAM-related incidents
  • Identity Lifecycle Management: Knowledge of managing user identities throughout their lifecycle, including onboarding, offboarding, and managing access changes in accordance with organizational policies.
  • Vendor Management: Skill in coordinating with IAM solution providers, evaluating vendor offerings, and managing vendor relationships to ensure optimal IAM services and support.

Benefits

Health Insurance – We care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – We care about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

  • Clear focus.
  • Diverse Workplace (Our members are from around the world!)
  • Non-hierarchical and agile environment
  • Growth opportunity and career path
Ready to apply to Makro PRO?
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About Makro PRO

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia

Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times

We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals

But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work

In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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