WHAT YOU’LL DO

The Security Bike Officer is responsible for maintaining a safe and secure environment for employees, guests, and property within a designated area. They play a crucial role in preventing and responding to security threats, emergencies, and incidents. This role requires a strong sense of responsibility, excellent observation skills, and the ability to remain calm under pressure.

ROLE EXPECTATIONS

Responsibilities include, but are not limited, to the following:

• Conduct routine patrols of assigned areas via bicycle, ensuring a high-visibility security presence

• Respond rapidly to calls for service, alarms, disturbances, medical emergencies, or suspicious activity

• Observe and report safety hazards, maintenance issues, or security concerns

• Enforce organizational policies, procedures, and access control measures

• Interact with the public, staff, and visitors in a courteous and professional manner

• Provide safety escorts, assist with lost persons, and support crowd control as needed

• Accurately document incidents and daily activities in written or electronic reports

• Monitor and report suspicious behavior, criminal activity, or unauthorized access

• Ensure bicycle and safety gear are maintained in good working order

• Strong interpersonal skills and a friendly, solution-oriented approach

• Collaborate with other officers, law enforcement, or emergency responders as needed

• Other job related duties

SUPERVISORY RESPONSIBILITIES

N/A

REQUIREMENTS

• Excellent customer service skills with a focus on professionalism and positive client interactions

• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Prior experience in security, law enforcement, or public safety preferred

• Ability to ride a bicycle for extended periods and in various weather conditions

• Good physical condition, stamina, and balance

• Strong verbal communication and conflict-resolution skills

• Ability to remain alert, observant, and calm under pressure

• Must be able to sit for extended periods of time

PREFERRED

• Previous experience working in a similar resort setting

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Must be able to qualify for licenses and permits required by federal, state and local regulations.

• Security Bike Officer must have a valid driver license and provide a copy of their Motor Vehicle Records report going back 10 years.

• Security Bike Officers must pass both the Security Officer and Security Bike Officer Academies.

• Security Bike Officers may be tasked to perform inside Security Officers duties when requested by Security Management.

• Security Bike Officers will Re-Certify once every 12 months to ensure the highest level of physical fitness possible