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Team Overview

The Global Dispute Platform (GDP) team is responsible for the development, enhancement, and support of Salesforce-based applications that enable dispute management and customer operations across multiple global regions, including South Africa, Hong Kong, Philippines, Canada, East Africa, and other strategic markets. The team works closely with business stakeholders, product owners, architects, and external delivery partners to deliver scalable and secure Salesforce solutions aligned with business objectives. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

You’ll join our CRM program ensuring the expanded Salesforce platform at TU is a global, consistent operating platform for our Sales and Services users.  You’ll work with our Salesforce Business Leads and the Enterprise Architecture to help shape the vision of what such a platform should look like, how it should interact with our other backend systems, and how to manage such a platform for success.  In addition, you’ll ensure operating model adherence and make adjustments to the model as necessary to ensure the business user community is adequately supported. Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.

Required Knowledge And Experiences

• Bachelor’s degree required - Computer Science, MIS or equivalent 

• A minimum 6 years working on the Salesforce platform in developer capacity 

• Hands on Lightning component LWC, apex programing language, Visualforce page, SOQL & SOSL, Unite Testing, API integration salesforce flows using advance techniques, secure enterprise integration experience & best practice.

• Proficiency with Salesforce Service Cloud, Sales Cloud, or Marketing Cloud.

• Proficiency and experience with complex business systems integration as well as object-oriented design patterns and development 

• Ability to lead the implementation of Salesforce custom apps and objects, formula fields, workflows, custom view

• Demonstrated experience and knowledge of relational databases

• Experience with web services (REST & SOAP, JSON & XML, etc.) a plus 

• Software engineering skills with Salesforce Platform (Custom Integration of Salesforce with internal web application, Amazon Connect, Live Person, Visual Force, Canvas, Google Analytics, SOQL) or disposition to learn such technologies at fast pace. 

• Experience and knowledge of relational databases, data modeling, and ETL tools.

• Proficiency in JavaScript, HTML, CSS, and other web technologies.

• Strong understanding of Salesforce architecture, data model, and security.

• Experience in providing technical guidance and mentorship to junior developers and team members.

• Experience in Collaborating with cross-functional teams to gather and analyze requirements and translate them into technical specifications.

• Experience with Agile development methodologies such as SCRUM 

• A desire to work within a fast-paced, collaborative, and team-based support environment 

• Experience in implementation and GO LIVE support.

• Experience on Salesforce Copado DevOps (or at least familiar with DevOps, pipeline CICD), source version control branch management.

• Experience on Copado Robotic testing script.

• Salesforce Certified Developer Certification desired.

• Knowledge of Mulesoft is desired but not required.

• Excellent organizational, verbal and written communication skills 

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

 

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Sr Developer, Applications Development