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About this Sales Operations Associate role at Future Publishing

Future Publishing · Remote · United States

Who we are
We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day.

Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions.

The Team

Future B2B delivers an unparalleled client experience across newsletters, digital advertising, lead generation, webinars, and live events. Through well-known specialist brands, we connect major companies with highly engaged professional audiences. Our sales team builds lasting partnerships with Fortune 500 corporations and growing startups. Joining us as a Sales Associate gives you hands-on experience and a strong foundation for career advancement in media sales.

What you'll do

Reporting to the Senior Director, B2B Operations

  • Use Salesforce and Google Sheets to create, process, and maintain sales contracts and orders.
  • Manage pre-sale advertising inventory for multi-channel digital campaigns.
  • Ensure all sales orders meet contracting, approval, payment term, and credit control standards.
  • Coordinate with accounting to resolve client delivery questions, billing changes, and revenue queries.
  • Manage the month-end close process for designated account teams in collaboration with delivery units.
  • Build sales intelligence reports for forecasting, commercial analysis, and strategic business projects.

What you’ll bring

  • Experience managing sales operations, order processing, or commercial billing workflows.
  • Proficiency using Salesforce, Google Workspace, Google Sheets, Microsoft Excel, and Slack.
  • Strong data accuracy skills with an ability to maintain clean sales contract records.
  • Demonstrated ability to resolve billing queries and coordinate cross-functional revenue workflows.
  • Strong written communication skills to deliver clear updates to internal and external partners.
  • A relevant degree or equivalent practical business experience.
  • Experience in sales operations, order management, or commercial contract administration.
  • Proficiency with Salesforce CRM software and Microsoft Excel or Google Sheets.
  • Ability to work remotely within the United States.

What We Offer

  • Medical, dental, and vision coverage 
  • 401k plus a company match
  • Uncapped leave
  • When we hit our targets, enjoy a share of our profits with a bonus
  • Refer a friend and get rewarded when they join Future
  • Well-being support with access to our Colleague Assistant Programs
  • Opportunity to purchase shares in Future with our Share Incentive Plan

The expected range for this role is $40,000 - $56,000

Internal job family level Commercial 8

This is a remote, U.S.-based role. Future U.S. can hire in 37 states. These include:

Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, and Wisconsin.

Diversity and Inclusion

At Future, we’re working to attract, retain and foster diverse talent, educate our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible. We recognise that, in order to reach diverse communities through our content, we must first ensure ours is a culture in which diversity can thrive.

Please let us know if you need any reasonable adjustments. 

#LI-Hybrid

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About Future Publishing

We are Future

Connectors. Creators. Experience Makers

Future is a global multi-platform media company and leading digital publisher, with scalable brands and diversified revenue streams. We are dedicated to connecting over 300 million people worldwide with their passions, through expert content, world-class events and cutting-edge proprietary technology. We have big ambitions to transform media and change people’s lives.

We have a market-leading portfolio of over 220 brands spanning across technology, gaming, TV & entertainment, women’s lifestyle, music, sport, creative and photography, home interest and B2B. You may have heard of us…

But a stellar heritage isn’t enough. We continue to grow our portfolio and launch new brands, restlessly looking to improve, innovate and push the boundaries of what can be done. We develop leading-edge technology which is disrupting the media marketplace.

Together, we’re exceeding the expectations of everyone we exist for – our audiences, clients, staff and shareholders. In a short space of time, Future has transformed into an innovative global media platform.

We reap the rewards too, of course, with a fun and creative place to work with endless opportunities to forge a career. We believe in teamwork that transcends location, so we don’t have a Future HQ but a globally connected workforce across the UK, US, Europe and Australia

Every kind of talent is celebrated here.. We hire for person not for the role, looking for people who share our ambitions to be bold and innovate, making Future a global success story.

See all jobs at Future Publishing →

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