About this Sales Operations and Commercial Excellence Lead role at Hach
About Us
Veralto
Veralto launched in October 2023 as a $5 billion global leader in essential technologies with a bold vision for creating an enduring positive impact for the world. Our opening companies are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by a powerful purpose. Safeguarding the World’s Most Vital Resources™
Veralto's Water Quality Companies' – Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Aquatic Informatics- helps to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans
Our Product Identification companies – Videojet, Esko, X-rite, Linx, and Pantone help package and protect the world’s food, medicine, and essentials by tracing and authenticating billions of goods that travel the global supply chain daily.
Please login to our site - https://www.veralto.com/
Water Quality (‘WQ”) Platform is part of the Environmental & Applied Solutions reporting segment and is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater, and ocean water in residential, commercial, industrial, and natural resource applications. Our water quality business provides products under a variety of brands, including Hach, Trojan Technologies, McCrometer and ChemTreat. WQ Asia has sales offices in India, Australia, New Zealand, Singapore, South Korea, Thailand, Malaysia, Indonesia, Vietnam, and the Philippines.
Hach-TH Water Quality Platform, a part of the Hach Company, is a leader in manufacturing and distributing analytical instruments and reagents used to test water quality and other liquid solutions. In response to the rapidly expanding reagent in water test business in Thailand, we are seeking a highly motivated and experienced individual to join our Water Quality Thailand Group as a Sales Operations & Commercial Excellence Lead.
About Role
The Sales Operations and Commercial Excellence Lead is responsible for driving commercial excellence and improving the effectiveness of the Thailand sales organization. This role serves as the operational backbone of the commercial team by leading sales planning, CRM governance, funnel management, forecasting, analytics, performance reporting, commercial processes, and sales productivity initiatives.
The position works closely with Sales, Customer Service, Service, Marketing, Finance, Supply Chain, and regional teams to ensure disciplined execution of commercial processes and achievement of growth objectives.
What You'll Be Doing (Job Responsibilities) :
Commercial Excellence & Sales Productivity
Drive commercial operating cadence, dashboards, and performance reviews.
Identify opportunities to improve sales productivity and remove non-value-added administrative work from the sales organization.
Lead sales process optimization initiatives and standardize best practices across teams.
Establish and maintain commercial KPIs and performance metrics.
Coordinate commercial improvement projects and kaizen activities.
CRM, Funnel & Forecast Management
Own Salesforce (SFDC) governance and data quality.
Ensure consistent application of opportunity management standards and pipeline hygiene.
Monitor funnel progression, win rates, conversion metrics, and sales activity levels.
Facilitate monthly forecasting processes and improve forecast accuracy.
Support sales managers with opportunity reviews and pipeline health assessments.
Reporting & Business Analytics
Develop and maintain sales dashboards and management reports.
Analyze sales performance by product line, market segment, territory, and salesperson.
Generate actionable insights to support business decisions.
Support annual operating plans, growth bridge analysis, and business reviews.
Monitor leading indicators and recommend corrective actions when performance gaps emerge.
Commercial Process Management
Document and maintain commercial SOPs and standard work.
Lead implementation of new commercial processes, systems, and tools.
Ensure alignment between Sales, Customer Service, Service, Finance, and Supply Chain.
Support pricing processes, commercial policies, and business governance requirements.
Incentives & Territory Management
Support sales incentive plan administration and performance tracking.
Calculate incentive achievements and ensure data integrity.
Assist with territory planning, account assignments, and account segmentation.
Support strategic account planning initiatives.
Sales Enablement
Coordinate onboarding and training for commercial associates.
Develop reporting, tools, and templates that improve sales effectiveness.
Support deployment of commercial excellence programs and best practices.
Act as a key resource for CRM utilization, reporting, and commercial analytics.
Strategic Projects
Support acquisitions, business integration activities, and commercial transformation projects.
Lead special projects assigned by commercial leadership.
Partner with APAC teams on regional initiatives, reporting requirements, and commercial programs.
What We Are Looking For (Skills & Qualifications)
Bachelor’s degree in Business, Marketing, Finance, Engineering, Economics, or related field.
5-8 years of experience in Sales Operations, Commercial Excellence, Business Analytics, Finance, or related areas.
Experience supporting sales teams and working with CRM systems (preferably Salesforce).
Strong skills in forecasting, performance management, and business analytics.
Experience in B2B industrial, instrumentation, or life sciences industries is a plus.
Professional proficiency in both Thai and English.
Key Skills
Advanced Excel and Power BI.
CRM reporting and dashboard development.
Sales funnel management and forecasting.
Strong analytical, financial, project management, and stakeholder management skills.
Detail-oriented, continuous improvement mindset, and ability to work effectively across functions and cultures.
What’s In It for You
You will play an integral part in shaping the OpCo and the whole platform’s business in Asia, one of the strongest and highly visible regions with many untapped opportunities
You will work with a team where the goal is to create an environment of continuous improvement, wellness, and open, honest, two-way communication
Diversity, Equity, and Inclusion | Veralto :At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
