About this Sales Manager role at Fetch-A-Tech
Position Overview:
Fetch-A-Tech is seeking an experienced and results-driven Sales Manager to lead and develop our team of HVAC and Plumbing Channel Managers. The ideal candidate has a strong background in residential HVAC and/or Plumbing Sales, a passion for coaching and developing high-performing teams, and a proven ability to drive revenue while delivering an exceptional customer experience. This role is responsible for recruiting, training, mentoring, and holding the sales team accountable to performance goals while partnering with operations to ensure continued success and growth.
Key Responsibilities:
- Sales Leadership: Lead, motivate, and manage the residential sales team to achieve sales goals and objectives.
- Sales Strategy: Develop and implement effective sales strategies to drive growth in HVAC and Plumbing services and products. Review and revise sales plans annually.
- Customer Relationship Management: Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction and repeat business.
- Market Analysis: Conduct market research to identify new sales opportunities and stay updated on industry trends and competitor activities.
- Training and Development: Provide training, coaching, and development opportunities for the sales team to enhance their skills and performance. Develop and define programs for field sales team.
- Sales Reporting: Monitor and analyze sales performance metrics, preparing regular reports for senior management.
- Collaboration: Work closely with the General Manager, marketing, field operations and service teams to drive sales and ensure a seamless customer experience.
- Compliance: Ensure all sales activities comply with company policies, industry regulations, and safety standards.
Qualifications:
- Minimum of 10 years of experience in Residential HVAC Sales, with a minimum of 5 years in management.
- 5+ years of experience training and coaching sales teams.
- In-depth knowledge of HVAC and Plumbing systems, products, and industry standards.
- A current and valid driver's license is required. Relevant HVAC certifications; EPA Universal 608
- Strong leadership and team management skills.
- Strong negotiation and closing skills.
- Ability to analyze data and make informed decisions.
- Excellent communication and interpersonal skills.
- Proficiency in CRM software and MS Office Suite.
Benefits:
- Competitive Pay
- Comprehensive Benefits
- Company Truck and Gas Card
- Medical, dental, and vision insurance.
- Life and supplemental benefits.
- 401K with company match.
- Paid time off and holidays.
- Professional development opportunities.
Work Environment:
Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.
#FTP
About Fetch-A-Tech:
At Fetch-A-Tech, our mission is to provide all residents of Las Vegas and the neighboring areas with the highest standards and quality of plumbing and indoor comfort. As plumbing & AC experts, we do this by offering top notch services and products, as well as by educating our customers and protecting our integrity at all times. We offer a competitive pay structure and ongoing training and support for all employees, ensuring our ability to serve our customers in the best way we can, and we will certainly stop at nothing until our customers are fully satisfied with our services.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
