Jobs Companies Pick n Pay Sales Associate

About this Sales Associate role at Pick n Pay

Pick n Pay · Onsite · Promenade - Western Cape

It's fun to work in a company where people truly BELIEVE in what they're doing!

Role Summary
To provide first class customer service in timely ,friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefit of purchasers

Minimum requirements

Matric (Grade 12)
Minimum of 2 – 3 years’ sales experience

Preference will be given to applicants in similar positions.
The incumbent may also be expected to perform other duties as assigned from time to time.

This position will require transferability between stores.

Competencies

Numerical Reasoning 
Drive 
Stress handling and Resilience 
Building Relationships 
Persuasiveness 
Problem solving 
Customer Service Orientation 

Teamwork 
Building the Brand 
Influence

Key responsibilities

Sales

Actively seek and engage customer prospects in the store to maximise sales potential

Provide assistance and information on product features to meet sales target

Adhere and achieve department’s sales targets on a monthly, bi-annual and annual basis

Identify sales opportunities and prepare sales action plans and schedules to meet specific targets


Customer Service

Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires                

Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily met

Collaborate with co-workers to ensure proper customer service is delivered

Identify and expedite the resolution of customer concerns to maximise satisfaction


Product Knowledge

Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers

Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers


Administration

Prepare paperwork to activate and maintain contract services

Analyse sales reports and interpret information to assist in putting together sales action plans


Leading Self

Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions

Effectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department’s goals 

Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers

Focus on the development of skills for day to day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities


Closing date: 28 September 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

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About Pick n Pay

At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value. Our Mission We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop Our Values Our values are deeply embedded in our culture and guide our actions: Passion for our Customers:

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