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About this Sales Administrator Support role at NeoWork

NeoWork · Remote · Colombia

NeoWork is seeking a bilingual Sales Administrator to support a South American sales team with day-to-day order management and freight coordination. This is a remote, individual contributor engagement. The contractor will work closely with the team lead and must follow structured order and shipping procedures with consistent accuracy.

Responsibilities

  • Create, review, and process purchase orders and sales orders in accordance with established workflows
  • Schedule freight pickups and deliveries and coordinate shipments with FedEx, UPS, and global freight forwarders
  • Track shipments, resolve delivery exceptions, and communicate status updates to the sales team
  • Process and manage invoices using business invoicing software
  • Maintain accurate records across order, shipping, and invoicing systems
  • Communicate with internal stakeholders and external carriers in English and Spanish

Requirements

  • Professional written and spoken proficiency in English and Spanish
  • Experience processing purchase orders and sales orders in a structured business environment
  • Experience coordinating freight logistics with carriers such as FedEx, UPS, or global freight forwarders
  • Strong attention to detail and the ability to follow structured, process-oriented workflows
  • Proficiency with business software and the ability to learn new systems quickly
  • Reliable remote working setup with a stable internet connection
  • General familiarity with IT hardware components such as routers, switches, and servers is a plus

Benefits

  • We offer health insurance for contractors
  • Holiday Extra Pay
  • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
  • This is a 100% home-based position
  • We prioritize the mental health of our team members and offer mental health days to support their well-being.
  • In addition to the base salary, performance-based incentives are provided.
  • There is an annual review and appraisal process in place.
  • There are ample opportunities for professional growth and advancement within the company.
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About NeoWork

At NeoWork, success is measured not just in metrics, but in human connections. We are proud to continue attracting and retaining dedicated team members who are passionate about driving meaningful change. Together, we redefine what is possible, embracing a growth mindset in a global landscape of talent and innovation.

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