Jobs › Companies › Kimpton Seafire Resort & Spa | Hotel Indigo Grand Cayman › Rooms Back of House Employee-Houseperson

About this Rooms Back of House Employee-Houseperson role at Kimpton Seafire Resort & Spa | Hotel Indigo Grand Cayman

Kimpton Seafire Resort & Spa | Hotel Indigo Grand Cayman · Onsite · Seafire Resort & Spa

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas.  Deliver and retrieve items requested by guests and housekeeping staff.  MUST HAVE THE ABILITY TO WORK OVERNIGHT SHIFTS.

 DUTIES AND RESPONSIBLITIES:

  • Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants.
  • Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
  • Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
  • Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
  • Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
  • Report to supervisor needed repairs or unsafe conditions.
  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May collect newspaper and other items for recycling. 
  • May regularly assist with deep cleaning projects.
  • May assist with other duties as assigned.

Qualifications and Requirements:

  • Basic reading, writing, and math skills. 
  • Some housekeeping experience
  • Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling,
  • May be required to drive in the performance of duties
  • Communication skills are utilized a significant amount of time when interacting with guests and employees.
  • Reading and writing abilities are utilized often when reading assignments and completing checklists.
  • Will be required to work over nights, weekends, and/or holidays.
  • Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

Salary range: $8.00-$10.00 USD per hour, plus gratuities

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