DUTIES & RESPONSIBILITIES:

• Respond to all guest inquiries promptly.

• Service an assigned number of guest rooms in the time allotted.

• Follow all room cleaning procedures.

• Maintain a clean, neat, and well-stocked supply cart.

• Check all equipment before and after use to ensure good working conditions.

• Remove In-Room Dining tables and trays from guest rooms.

• Follow all safety procedures when using chemicals.

• Dispose of all trash properly.

• Handle all dirty linen.

• Maintain confidentiality and security of all guests and general hotel information.

REQUIRED SKILLS & EXPERIENCE:

• Previous experience in housekeeping, ideally in a luxury or boutique hotel environment.

• Strong attention to detail, time management, and cleanliness standards.

• Friendly, respectful, and professional demeanor with strong work ethic.

• Willingness to work flexible shifts including weekends, holidays, and evenings.

• Basic English communication skills; bilingual abilities are a plus.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

• Must be able to lift equipment, supplies, etc. of at least 30 pounds.

• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

• The role may require extended periods of time on your feet, especially during peak hotel hours or events.

• Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.

• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
   

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.