Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

This role will be part of the Issue Management Program within Corporate Risk. The team engages with business and support (Risk, Compliance, Legal) partners across Fidelity in a variety of ways, including issue identification and escalation, risk and compliance reporting, program monitoring, and supporting new programs to further protect Fidelity and our customers.

To support the Issue Management Program, the Risk Analyst will analyze and interpret data sets to identify, assess, and monitor issues across the organization; support the end-to-end administration of the Issue Management Program, including issue intake, validation, tracking, remediation, and closure activities; and assist in the ongoing enhancement and automation of program processes and reporting to improve efficiency, transparency, and risk oversight. This role will partner with stakeholders across business units to ensure issues are documented, prioritized, and remediated in accordance with established governance standards while contributing to continuous program improvement and regulatory readiness.

The role requires analytical and critical thinking skills, along with an ability to work effectively within a team, think conceptually, and interact with others using interpersonal skills.

The Expertise You Have

• Bachelor’s Degree; advanced degree a plus
• Ability to identify issues and understand associated/impacted processes
• Ability to aggregate, analyze, and synthesize information for monthly and quarterly reporting

• Strong aptitude for learning and applying new skills and technological tools  

• Experience in data analytics and statistics a plus

• In depth knowledge of and experience with PowerPoint; knowledge of visualization tools (e.g., SQL Developer, Tableau) and data analysis techniques
• Ability to work both independently and as part of a team

• Experience in financial services, fraud management, risk management, or compliance a plus

• Prior Fidelity experience a plus

Skills You Bring

• Ability to effectively prioritize and manage multiple day-to-day tasks as well as longer-term projects

• Strong problem-solving and analytical skills, as well as superior attention to detail

• Effective communication skills, both written and verbal

• Strong project management skills with attention to detail

• Strong data analysis skills (e.g., tools, strategies) with proven experience to query / analyze large data sets and assess outcomes
• Must thrive in a dynamic and fluid organization where priorities shift to respond to changing business needs
• Self-directed and skilled at operating autonomously to achieve results in a fast-paced business environment
• Outstanding relationship management and facilitation skills; customer service orientation
• Strong team player and collaborator; able to develop and maintain effective working relationships with peers
• Accountability for delivering results in an accurate and timely manner

• Ability to approach work with an open mind and sense of creativity by challenging current practices and recommending improvements that drive positive change  

• Proficiency in MS Office products, including SharePoint, PowerPoint, and Excel

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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