Company:

Marsh

Description:

We are seeking a talented individual to join our Fiduciary Operations team at Marsh. This role will be based in Austin, TX. This is a hybrid role that has a requirement of working at least three days a week in the office.

This opportunity will open the doors to a career with one of the leading global insurance brokerage and risk management firms during an exciting time of expansion and transformation.

 

We will count on you to:

• You will be an essential part of a highly skilled team and collaborate with our client-facing colleagues.
• You’ll attend a robust training program, including side-by-side, and on-the-job training. We will provide the knowledge required to be successful while learning our systems. This is not a sales position and you will not be asked to sell insurance. An insurance license is not required, although you’re welcome to take the licensing exam for career development purposes.
• Effectively manage relationships with partnering departments and client-facing leaders/colleagues, to resolve discrepancies or escalations.
• Ensure revenue compliance to the compensation terms, corporate policies, client service agreements and invoicing procedures.
• Work directly with our client support team and utilize proprietary billing systems to provide timely and accurate invoices.
• Meet individual productivity, accuracy and timeliness metrics.
• Collaborate on process improvement strategies as well as participate in meetings and engagement activities.
• Remain current by understanding and following all Marsh compliance, professional and transparency standards.

 

What you need to have:

• One to three years’ experience in a professional service environment
• Bachelor’s Degree or relevant industry experience.
• Experience in Oracle platforms.
• Intermediate Microsoft Office proficiency: you will use Excel, PowerPoint and Outlook - knowledge of basic Excel formulas, pivot tables, and Outlook organization is beneficial.

 

What makes you stand out?

• Strong communication skills: you’ll collaborate with client teams who are remote, so the ability to communicate effectively is key.
• Ability to multi-task to meet deadlines. This is essential to guarantee we’re providing excellent service to our clients at their policy’s renewal.
• Attention to detail is critical to ensure we’re providing accurate information.
• Resourceful; ability and aptitude to conduct research. You don’t mind digging when you need more information.
• Ability to navigate non-routine scenarios and articulate the issue and provide guidance to bring resolution.

 

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

 

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.