The Revenue Operations Manager will act as a business partner and co-owner of the commercial operating model, enabling consistent, data-driven decision-making across the sales organisation. This role is responsible for driving sales performance through robust planning, forecasting, pipeline management, and performance discipline, ensuring that leadership has clear visibility on risks and opportunities.

The Revenue Operations Manager will co-lead the annual sales planning process, forecasting accuracy, and establish a structured operating cadence across regions, working closely with regional heads and cross-functional teams to improve revenue predictability and execution.

This role will also lead a step-change in the organisation’s use of data and automation. Current data quality, visibility and utilisation are inconsistent; a key priority will be to establish a robust, data-driven operating model and leverage AI and automation to improve efficiency, insights, and sales productivity.

You will report to the Chief Financial & Operating Officer, working closely with Finance and with the regional Commercial teams.

Key Responsibilities:

Business Partnering and Planning:

• Act as a business partner to senior sales leadership, providing forward-looking insights, challenging assumptions, and driving corrective action on performance gaps.
• Lead the annual sales planning process, including territory design, quota setting, and capacity modelling.
• Own sales forecasting models and forecast accuracy across regions, using advanced analytics and AI to improve pipeline prioritisation and scenario planning.
• Align go-to-market activity across sales, business development, finance, marketing, and product to improve conversion, productivity, and retention.

Reporting and Performance Management:

• Run a structured operating cadence of forecast calls, business reviews, and pipeline inspection across regions.
• Define and track core commercial KPIs by region, product and segment, covering new sales, upsell, renewals, churn, conversion, and productivity.
• Translate reporting into clear actions, surfacing risks, underperformance, and required interventions to senior leadership.
• Ensure reporting is automated, scalable and near real-time, reducing reliance on manual data aggregation.

Data, Systems, and Automation:

• Lead the transformation of sales data quality, governance and usage, establishing a single source of truth for commercial performance across regions and systems.
• Identify and implement AI and automation across the sales lifecycle (e.g. lead scoring, pipeline prioritisation, forecasting, segmentation, reporting) to cut manual effort and improve speed and accuracy.
• Standardise and redesign core sales processes — lead generation, qualification, and deal closure — to improve efficiency and consistency.
• Own Salesforce and the wider commercial tech stack, ensuring data integrity, correct usage, and a scalable, integrated toolset.
• Partner with Technology and Data teams to deliver the commercial data and analytics infrastructure and evaluate emerging sales enablement tools.

Enablement and Incentives:

• Drive adoption of processes, tools, data standards and performance expectations across global teams, including training on Salesforce and other enablement tools.
• Run regular sales training and team meetings to spread best practice, and own onboarding for new commercial hires.
• Align sales and marketing on lead qualification and handover and strengthen coordination with Finance and Product on GTM execution.
• Channel sales-team and customer feedback into the product roadmap.
• Support the design of incentive structures aligned to strategic priorities and revenue outcomes, including regional programmes for opportunistic goals.

Requirements

• 10+ years of relevant experience in sales operations, finance operations, or a similar business supporting role.
• Outstanding organizational and relationship-building skills, with experience as a business partner to senior leaders.
• Strong business acumen and ability to work well in a cross-functional, global environment.
• Proficiency in sales CRM, revenue management systems, data analytics, and visualization tools.
• Excellent project management skills and ability to manage multiple priorities.
• Proven track record of improving sales performance through data, process, automation, and operational discipline.

Preferred Skills:

• Strong Experience with Salesforce administration and integration with marketing tools and IT ecosystem.
• Knowledge of sales forecasting and planning models.
• Familiarity with sales enablement tools such as Gong, BigDough, Zoominfo, etc.
• Experience implementing AI or advanced analytics solutions within a commercial or sales environment.

Benefits

• Involvement in a fast growing international data-driven company
• Opportunity to work with a highly talented and committed team in a supportive environment with strong camaraderie
• Annual leave of 25 days per calendar year
• 2 volunteering days off per year
• Company pension plan
• Free public transport to and from the Amsterdam office
• Free and healthy office lunch catered daily 
• Annual professional development budget
• Home office budget 

ABOUT GRESB

GRESB is a mission-driven organisation and strategic partner for sustainable and high-performing investments across real assets and climate-critical industries. We help investment professionals mitigate risk and build portfolios that are resilient, efficient, and financially attractive for long-term success.

Our Vision: An investment industry that plays a central role in creating a sustainable world.

Our Mission: To provide financial markets with actionable sustainability insights, data, and benchmarks. More than 150 global institutional and financial investors with USD 53 trillion in assets under management rely on GRESB to help guide their investment decisions, mitigating risk, improving portfolio quality, and driving long-term financial success.

The GRESB team is an energetic group of more than 100 individuals from diverse backgrounds with experience spanning sustainability, data science, software development, real estate, infrastructure, and the capital markets. Most of us work out of our head office in Amsterdam or one of our satellite offices in London, Paris, Berlin, Boston, Singapore, or Sydney. We are passionate about tackling the sustainability challenge by providing the insights that will power the markets of the future and enable investors to allocate the world's capital in a more responsible way.

GRESB is a portfolio company of BeyondNetZero, General Atlantic's climate investing platform.

GRESB is an equitable, diverse, and inclusive workplace, one at which all workers - regardless of their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability - feel valued and respected. We are committed to a non-discriminatory approach to hiring and provide equal opportunity for employment and advancement in all of our teams and programs.