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About this Retail Floor Manager role at Puma

Puma · Onsite · London Flagship Store

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

  • Ensure together with Store Management that the store consistently achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service
  • Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
  • Assume responsibility for accurately processing sales, exchange, refund transactions and discounts at the cash desk while ensuring the adherence of Discount Policy & Procedures
  • Assist the Store Management in recruitment, training, development and succession as well as in preparing and administering performance appraisals of the team
  • Analyze customer profiles, buying trends and competitive information to drive business together with Store Management
  • Assume responsibility for Loss Prevention and operational compliance within the Store; Manage, achieve and try to exceed all Inventory and Shrink goals; Oversee and manage physical inventory counts
  • Assist the Store Management in communicating, managing and executing all initiatives and events within budget and according to all Policies & Procedures

YOUR TALENT

  • 1-3 years of management experience in a focused, customer service-oriented retail environment (preferably Apparel/Footwear)
  • Passion for PUMA Brand
  • Commercial and financial acumen
  • Customer oriented, reliable and friendly personality
  • Recruiting and team development skills
  • Strong interpersonal, communication and (self) motivational skills
  • Strong organizational and time management skills
  • Interest in innovation and change
  • PC-literacy, general MS-Office knowledge including the use of Outlook, Excel, PowerPoint, Word and Internet

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

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About Puma

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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