About this Retail Associate – Marlton Pro Shop role at Philadelphia Eagles
The Philadelphia Eagles are regarded as one of the most storied franchises in the National Football League. Under Chairman and CEO Jeffrey Lurie’s leadership, the organization is committed to excellence.
The Eagles are globally recognized for their progressive and strategic approach off the field, serving as a powerful example within the sports industry. By leveraging their star power to support innovative autism research and care programs, youth football initiatives, social justice efforts, sustainability measures, and more, the team’s legacy has been built on inspiring a global community of Eagles fans.
Lincoln Financial Field is home to the Super Bowl LII and LIX champions and offers guests a first-class experience in a safe, clean, and friendly environment. It has become one of the world’s most admired stadiums due to its commitment to the fan experience.
Members of the organization are empowered to lead with passion, dedication, and creativity, while being aligned on a clear vision set by core values. The cross-functional collaboration in the building has helped establish a winning culture, positioning the Philadelphia Eagles as one of the industry’s leading sports franchises.
POSITION SUMMARY
The Retail Sales Associate contributes to total store results for the Eagles Pro Shop – Marlton, maintains merchandise inventory and provides exceptional customer service. The main focus of this role is to provide a complete shopping experience for our customers, involving product knowledge and environmental involvement.
This position requires a flexible schedule to meet the needs of the business, including evenings, weekends, and holidays as needed.
REPORTING RELATIONSHIPS
The Retail Sales Associate reports to the Store Lead and the Senior Manager, Pro Shop Locations
POSITION RESPONSIBILITIES
- Operate the cash register
- Achieve merchandise sales goals
- Provide outstanding customer service
- Greet all customers promptly and courteously as they enter the store
- Direct customers throughout the store or to the specific area the customer requests
- Maintain a positive and cheerful attitude and cooperate with teamwork
- Check stock daily to ensure that all products are adequately stocked and available for customers
- Featured merchandise should be prominently displayed in each section
- Maintain store image by adhering to the dress guidelines
- Maintain a clean and well-organized layout
- Practice security measures that help prevent theft
- Outbound shipping and inbound shipment receiving
- Help control inventory shortage
- Stockroom Organization
- Practice safety consciousness at all times
DESIRED COMPETENCIES
Personal Accountability - Gains input from others and moves decisions forward in the organization; accountable for actions.
Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
Results Oriented - Drives the team and the organization for results to improve bottom line performance; able to make timely or planned decisions appropriate to the circumstances or situation.
Adaptability - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
Managing Processes - Ability to manage appropriate steps to get projects completed.
Organizational Ability - Attention to detail, demonstrates time and energy to make sure tasks are properly handled and completed correctly.
QUALIFICATIONS
- Flexible schedule daily from 9:30am-8pm
- Retail experience preferred
- High school diploma
- Able to safely lift boxes up to 40lbs.
- Standing for extended period of time
EOE
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, ethnicity, religion, sex, sexual orientation, age, disability, veteran status, marital status, or any other classification protected by applicable law.
