About this Restaurant Manager role at Mainsail Lodging & Development
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
The Food & Beverage Manager will be responsible for managing all F&B outlets from the arrival experience to the completion of the guest experience to ensure positive guest retention. Micros and Yelp preferred. Baseline knowledge of wine and spirits is a must. Bar and craft cocktail experience preferable, but not necessary.What you have
Minimum two years in an Assistant Manager or Manager role at fine dining restaurant or hotel
A fine dining, wine, and beverage knowledge base
Excellent communications skills, both written and verbal formats
A Serve safe certificate, or you are working on renewing current certificate
A strong sense of ownership in everything that you do
Experience training and coaching restaurant staff
The ability to work effectively and efficiently while working under pressure
High school diploma, equivalent degree, or higher required
What you’ll do
Manage the day-to-day operations, ensuring quality service standards are met and the guest experience is exceptional
Supervise daily shift operations working with Restaurant Managers, including assisting servers, server assistants, and hosts on the floor during meal periods
Create a positive atmosphere for guests by responding to all guest requests, problems, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner including follow up to ensure guest satisfaction
Maintain accurate payroll for all team members within the department. Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly.
Train, motivate, coach, counsel, and discipline all F&B team members according to the Hotel standards with supervision from Restaurant General Manager
P repare all F&B team member schedules according to the business forecast, payroll budget guidelines, and productivity requirements; submit completed schedules to the General Manager and Human Resources when required
Participate in required meetings to include Departmental, Staff, Manager, and any other meetings
Uphold standards regarding purchase orders, voucher of invoices, and checkbook accounting according to Mainsail Lodging & Development standards
Control costs by conducting daily/monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of service
Other necessary duties as assigned by reasonably assigned
Physical Demand
Ability to sit or stand for extended periods of time
Ability to bend and kneel
Ability to communicate clearly
Ability to work long hours as needed
Ability to lift, pull 10/25/50 lbs.
Mental Demands
Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction, and provide direction to others
Manage differing personalities within the property, the resort, and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high-pressure situations
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
