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About this Recruiting Support - Payroll & Timekeeping role at LanguageLine Solutions

LanguageLine Solutions · Onsite · PH PSG, HQ

Privacy Notice

We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.


Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.


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Click here to read the PSG Global Solutions Candidate Privacy Notice

Job Description:

Employment Type: Full-Time

Work Setup: Fully onsite in Makati during the one-month training period. After training, a potential transition to 3onsite days per week, with the option to work from other PSG Workspaces, will be reviewed and is subject to approval.


About the Role

We are seeking a detail-oriented Recruiting Support - Payroll & Timekeeping to ensure accurate timekeeping, timely payroll processing, and seamless contractor support. You’ll play a key role in tracking submissions, identifying discrepancies, conducting audits, and maintaining reliable records while keeping payroll deadlines and contractor communications on track.


Key Responsibilities

· Review missing timecard reports and follow up on outstanding submissions.

· Contact contractors through outbound calls, text messages, and emails regarding incomplete or missing timecards.

· Audit submitted timecards against supporting documentation to verify accuracy and completeness.

· Identify discrepancies and work with contractors to resolve timekeeping issues.

· Monitor the timecard support inbox and address inquiries or route them to the appropriate teams.

· Partner with IT and Operations to resolve system access, password resets, and other timekeeping concerns.

· Maintain accurate trackers and documentation of submissions, audit findings, and follow-up activities.

· Meet established accuracy, productivity, and turnaround-time targets while protecting confidential payroll information.


Qualifications

· At least 1 year of experience in timekeeping, payroll support, administrative operations, or a related back-office function.

· Healthcare staffing experience is preferred.

· Strong attention to detail in reviewing and reconciling timekeeping records.

· Excellent verbal and written communication skills, with confidence in contacting contractors through multiple channels.

· Ability to identify discrepancies, investigate incomplete records, and follow through to resolution.

· Proficiency in Microsoft Excel, Outlook, and administrative or timekeeping systems.

· Strong organizational and time management skills, particularly when handling strict payroll deadlines.

· Good judgment in resolving concerns or escalating them to the appropriate department.

· Ability to work independently and handle confidential employee and payroll information professionally.


What We Offer

· Competitive salary package + Performance incentives

· HMO coverage

· Career growth opportunities


What are you waiting for? Your next career opportunity starts here! Grow with us, unlock your potential, and take your career to the next level. Apply today!


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About LanguageLine Solutions

Important Notice to Candidates: There may be LanguageLine imposters on some recruiting platforms, so be aware of the following: LanguageLine does not use Telegram or any other instant messaging platforms to conduct correspondence or interviews with candidates during our recruitment process. LanguageLine never requests applicants or new hires to provide any payment to establish an applicant portal or for any other purpose as part of our onboarding/hiring process for the purchase of equipment or otherwise . Online applications posted through our Careers portal at http://www.languageline.com and http://www.languageline.com/uk are the only way for job applicants to apply with us. Once an online

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