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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Position Overview

We're looking for a Project Manager to lead day-to-day planning and execution of Recruiting Transformation projects — turning program-level strategy into scoped plans, milestones, and delivered outcomes, in close partnership with program leads and cross-functional stakeholders. This role requires strong project management fundamentals, excellent communication, and the ability to manage multiple moderate-to-high complexity projects across business and technical teams.

Responsibilities

• Lead end-to-end planning and execution of assigned Recruiting Transformation projects: define scope, milestones, dependencies, resourcing, and success criteria; own the project plan, schedule, issues, and risks — managing multiple concurrent projects of moderate-to-high complexity across business areas and owners.
• Build and maintain detailed project plans, timelines, and RAID logs; proactively identify and mitigate risks, and manage project intake, prioritization, and change control, ensuring scope changes are documented, assessed for impact, and approved.
• Coordinate cross-functional workstreams (SMEs, Optimization, Compliance, Enablement) and manage dependencies with other teams and business functions to keep deliverables on time, in scope, and on budget.
• Interact daily with development, support, and cross-functional business teams and global process owners to shape program plans and schedules and ensure smooth delivery of solutions and deliverables.
• Track and report project status, metrics, and health (RAG status) to stakeholders and leadership on a regular cadence.
• Own project documentation: charters, status reports, meeting notes, decision logs, and process/change-management artifacts.
• Drive clear, consistent communication across teams and stakeholders — status updates, escalations, and readouts — and support change management and enablement planning for project rollouts, including stakeholder socialization.
• Facilitate project meetings, working sessions, and reviews; drive decisions and follow-through on action items, and provide leadership to local and virtual project teams, building a collaborative, productive environment.
• Conduct post-project reviews/retrospectives to capture lessons learned, and assist in developing/delivering presentations and status readouts for leaders and senior executives.

Required Skills/Experience

• Proven experience managing projects from initiation through close-out, including scope, schedule, risk, and quality management.
• Expert project management skills across planning, capacity planning, and methodologies (Agile, Waterfall, or hybrid) and tools.
• Familiarity with recruiting/talent acquisition processes and systems (e.g., ATS platforms, sourcing, interview lifecycle) strongly preferred; prior experience supporting or working within a Recruiting or Talent function is a plus.
• Excellent written and verbal communication skills, including active listening and sound judgment for different audiences; comfortable presenting to senior-level stakeholders and sponsors.
• Strong critical-thinking skills — able to break down ambiguous, cross-functional problems into structured plans; comfortable with ambiguity and motivated to solve complex, fast-moving problems.
• Ability to quickly build close working relationships and work effectively with virtual and global cross-functional teams of varying backgrounds and seniority.
• Strong influencing and negotiation skills, with demonstrated leadership experience on large, complex projects.
• Experience with data gathering, tracking metrics, and translating data into status insights and recommendations.
• Formal project management training/education.

Other Skills/Preferred Requirements

• Professional project management certification (e.g., PMP, CAPM, or similar).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.