The Desert Research Institute (DRI) is seeking a highly professional, customer service-oriented Receptionist / Administrative Assistant III to serve as a key administrative resource and primary point of contact at DRI’s Las Vegas campus. This full-time and onsite position reports to the Chief of Staff.

This position plays an important role in creating a welcoming, professional, and secure environment for DRI employees, visitors, partners, donors, elected officials, dignitaries, and members of the public. The successful candidate will manage the primary reception function for the campus while providing advanced administrative and project support to the President’s Office, Chief of Staff, Vice President for Research, Environmental Health and Safety (EHS), Financial Services, Human Resources, Advancement, and other administrative and scientific units as needed.

This position is an integral part of the day-to-day operation of DRI’s Las Vegas campus. The Receptionist / Administrative Assistant III serves not only as the first point of contact for the organization but also as a trusted administrative partner supporting multiple areas of DRI.

The position requires excellent judgment, exceptional customer service, strong organizational skills, attention to detail, and the ability to successfully manage multiple priorities in a dynamic environment with frequent interruptions.

The ideal candidate will enjoy working with people, take pride in providing outstanding service, and be comfortable moving between reception responsibilities, executive administrative support, financial and operational tasks, meetings and events, shipping and receiving, and unexpected campus needs throughout the day.

Key Responsibilities

Reception, Visitor Services, and Campus Coordination

• Serve as the primary reception contact for DRI’s Las Vegas campus and provide a welcoming and professional experience for employees, visitors, vendors, donors, elected officials, dignitaries, and members of the public.

• Professionally answer and manage DRI’s main telephone line, respond to general inquiries, and direct calls to the appropriate faculty or staff member.

• Greet visitors, coordinate visitor check-in and notification procedures, and maintain required visitor information in accordance with DRI and export-control procedures.

• Serve as a point of contact for employee and visitor identification and security badge processes.

• Coordinate conference room preparation, signage, and other meeting requirements based on requester needs.

• Provide general information and directions and assist visitors in connecting with appropriate DRI personnel.

Shipping, Receiving, and Mail Services

• Manage incoming and outgoing shipping and receiving activities and maintain appropriate records and logs in accordance with DRI and NSHE policies.

• Receive, process, and distribute incoming packages and daily mail.

• Assist faculty and staff with the appropriate preparation and shipment of packages.

• Coordinate carrier pickups and communicate with shipping vendors as necessary.

• Support shipping activities involving dangerous goods and hazardous materials following completion of required training and certification.

Advanced Administrative and Financial Support

• Provide high-level administrative and project support to designated DRI administrative units, including the President’s Office, Chief of Staff, Vice President for Research, Financial Services, Environmental Health and Safety, Human Resources, and Advancement.

Safety and Security Support

• Serve as an initial point of contact for basic campus safety and security matters.

• Respond appropriately to emergency situations and assist with initiating established emergency response procedures when necessary.

• Provide information and assistance to faculty, staff, visitors, and members of the public regarding campus procedures and safety requirements.

• Maintain appropriate awareness of building activity and follow DRI safety and security protocols.

Required Qualifications

• High school diploma or GED/equivalent.

• Minimum of one year of full-time administrative experience.

• Strong administrative, organizational, and customer-service skills.

• Demonstrated ability to communicate professionally and effectively with a wide range of individuals, including administrative, technical, scientific, and academic personnel as well as members of the public.

• Demonstrated professionalism, discretion, and ability to maintain a high degree of confidentiality.

• Ability to exercise independent judgment and appropriately resolve commonly encountered administrative and customer-service issues.

• Strong interpersonal and team-oriented skills.

• Demonstrated ability to prioritize assignments and work effectively in an environment with changing priorities and frequent interruptions.

• Ability to work independently, take initiative, and carry out assignments with minimal supervision.

• Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Outlook e-mail, internet applications, and scheduling systems.

• Ability to compile information and prepare reports, spreadsheets, presentations, and other business documents.

• Familiarity with standard office equipment and office administrative procedures.

• Basic knowledge of shipping and receiving procedures.

• Basic understanding of appropriate responses to emergency and safety situations.

• Ability to obtain required dangerous goods/hazardous materials shipping and receiving certification.

Preferred Qualifications

• Experience providing administrative support to senior executives or multiple organizational units.

• Experience coordinating meetings, conferences, or internal and external events.

• Experience with financial administrative processes, including travel reimbursement and purchasing card reconciliation.

• Experience with Workday, Bridge LMS, or similar enterprise and learning-management systems.

• Experience interacting professionally with executive leadership, elected officials, dignitaries, donors, external partners, and members of the public.

Conditions of Employment

• This position requires the ability to perform physical tasks associated with office, shipping/receiving, meeting, and event operations, including moving, carrying, and lifting objects weighing up to 30 pounds.

• Duties may require prolonged periods of walking, sitting, or standing and occasional stooping, bending, and kneeling.

• Employment is contingent upon successful completion of a background check.

• Valid driver’s license by date of hire.

• Due to the reception, safety, security, shipping/receiving, and campus-support responsibilities associated with this position, regular on-site presence is required.

Salary/Benefits

This is a DRI Technologist position Grade 29 with a starting salary range of $49,722.16 and is commensurate with education and experience.

DRI offers an excellent benefits package that includes health, dental, vision, and life insurance (flexible spending and health savings account options available); PERS 19.25% retirement match, 10 hours of annual leave and 10 hours of sick leave accrued per month, 12 paid holidays, and educational benefits. Additionally, there is no state income tax or social security deduction. This position is eligible for relocation assistance.

Please upload the following documents in the specified section of your application in Workday:

• A cover letter detailing your experience and career goals;

• A current resume;

• Contact information for three professional/work-related references, to be contacted at the appropriate phase of the recruitment process based on applicant permission.

Qualified individuals who meet all qualifications and requirements are encouraged to apply immediately and provide all required attachments to receive full consideration. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made.

SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES

DRI employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Browse Jobs” report within Workday to find and apply for jobs at DRI and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, “R0153373” in the search box.

For more detailed information about DRI, please visit us at www.dri.edu. For questions regarding this position or assistance with your application, please email [email protected] or call the recruiting office at 702-862-5548.