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About this Quoting and Warehouse Operations Specialist role at Smart Care

Smart Care · Onsite · USA - Connecticut - Wallingford

QUOTING WAREHOUSE OPERATIONS SPECIALIST


ALLIED MECHANICAL SERVICES (AMS) - A SMART CARE COMPANY
ABOUT THE ROLE:


In this role, you'll support our sales and warehouse operations by preparing quotes, sourcing products, checking inventory, and helping move orders from quote to completion. You'll work closely with customers, vendors, sales, purchasing, and warehouse teams to provide an outstanding experience.


If you enjoy problem-solving, variety in your workday, and being part of a team that makes a difference, we'd love to meet you.


WHAT WILL YOUR DAY LOOK LIKE?


  • Prepare accurate and timely customer quotes.
  • Research products, pricing, lead times, and availability.
  • Work with vendors and suppliers to obtain product information and pricing.
  • Calculate costs, freight, discounts, and margins.
  • Enter quotes and orders into the ERP system.
  • Follow up on open quotes and support order conversion.
  • Answer customer and team questions regarding products, pricing, inventory, and delivery.
  • Coordinate with sales, purchasing, customer service, and warehouse teams.
  • Maintain accurate customer, product, and pricing information.
  • Recommend alternative products or cost-saving solutions when needed.
  • Assist with inventory, pricing, and shipping inquiries.
  • Deliver friendly and professional customer service.

Minimum Qualifications:


  • High school diploma or GED.
  • Strong attention to detail and accuracy.
  • Good communication, organizational, and time-management skills.
  • Basic math and computer skills.
  • Ability to learn ERP and inventory management systems.
  • Ability to manage multiple priorities and meet deadlines.
  • Ability to work independently and as part of a team.
  • Valid state-issued Real ID driver's license.
  • Ability to perform warehouse duties, including lifting, bending, reaching, climbing, and standing for extended periods.
  • Ability to occasionally lift and carry up to 70 lbs.

Preferred Qualifications:


  • Warehouse, inventory, logistics, parts, or purchasing operations.
  • HVAC/R, mechanical service, or commercial equipment industries.
  • Quoting or estimating.
  • Customer service.
  • Inside sales or sales support.
  • Inventory management.
  • ERP or inventory software systems.

We're willing to train the right candidate with a strong work ethic and willingness to learn.


Why Join Our Team?


We believe great people build great teams. This position offers an opportunity to learn our products and processes, develop valuable skills, and work alongside experienced professionals across multiple departments.


You'll gain hands-on experience in quoting, customer service, sales support, purchasing, and warehouse operations while making a meaningful contribution to the success of the team.


We're looking for someone who takes ownership of their work, enjoys continuous learning, and wants to grow with us.


If you're looking for a role where every day is different and your contributions matter, we'd love to hear from you. Apply today!




About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.  All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected].

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About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class techni

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