Position:  Quality Technician

Department:  Quality (VF/Extrusion)

Reports To:  Quality Team Lead

Overview: 

The Quality Technician plays a critical role in supporting daily operations and fostering a culture of accountability, safety, and continuous improvement on the production floor.  In addition to providing quality audit support, this role is responsible for performing gauge calibrations, maintaining accurate records and training others on Quality Standards. Other focus areas include ensuring quality standards are met, performing complex measurements, analyzing quality data, and leading structured problem-solving initiatives.  The Quality Technician models Delta Faucet Company’s core values by meeting expectations, communicating clearly, and maintaining a focus on Safety, Quality, Delivery, and Cost (SQDC) metrics.  This position requires a hands-on approach and is considered the subject matter expert for more highly technical bodies of knowledge within the quality department, such as metrology, measurement equipment function and troubleshooting, and quality data analysis.

Key Responsibilities: (including but not limited to)

• Leadership & Communication
  • Lead by example in safety, quality, attendance, and work ethic
  • Communicate gauge calibration status, changes, and gauge control expectations to team members
  • Foster collaboration between shifts and departments as this role supports all shifts
  • Support conflict resolution and promote a positive work environment
  • Perform as backup for Team Leader role

• Safety & Compliance
  • Monitor personal work area and comply with safety protocols and PPE usage
  • Conduct daily safety checks and report or escalate hazards
  • Participate in daily safety discussions and promote a proactive safety culture

• Quality Technical Elements & Problem Solving
  • Maintain readiness of quality audit equipment as well as calibrate quality measurement tools/ gages for production use.
  • Document quality non-conformances, working in collaboration with Quality & Production Team Leaders support resolution in real-time including development of sorting or rework practices
  • Follow escalation procedures, including the Quality Hold process, issuing Quality Alerts
  • Support root cause analysis and corrective actions for recurring problems
  • Perform quality auditor role in extrusion including vac forming as needed

• Continuous Improvement
  • Support Kaizen events and problem-solving workshops
  • Participate in MOS certification training to develop lean skill set
  • Assist in identifying technical challenges and suggesting improvements

• Coaching & Development
  • Train new and existing employees on quality equipment and basic troubleshooting
  • Share new technical lessons learned with Quality auditors to aid in their development

Qualifications & Requirements:

·         High School Diploma or equivalence

·         Experience in a manufacturing or production environment required

·         Must demonstrate strong communication, organization, and accountability

·         Comfortable using Microsoft Office and production tracking systems

·         Prior quality technical experience preferred

Must be able to:

·         Lift, bend and reach, including below waist level and above shoulder level

·         Lift, push and pull weights of up to 25lbs frequently and up to 50lbs.occasionally

·      Work daily overtime and weekend support as dictated by production schedule. 

Company: Delta Faucet Company

Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish