About this Quality Supervisor RMA(Receiving Material Area) role at Copeland
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are seeking for a Quality Supervisor RMA (Receiving Material Area) based in Mikulov, Czechia.
Key responsibilities of the role:
- Coordinate activities within the Incoming Inspection and Material Measurement areas.
- Manage the Mikulov RMA team.
- Define and drive the strategy for material measurement and incoming inspection processes.
- Drive quarantine and material rework activities.
- Support assembly lines and coordinate the implementation of new projects.
- Organize and improve work standards in the Incoming Inspection area.
- Monitor and evaluate the performance of the RMA team.
- Manage attendance for the Mikulov RMA team, including absences, vacations, overtime, and business trips.
- Maintain records and databases of non-conforming materials and communicate with suppliers regarding quality issues.
- Cooperate with the Logistics Department to ensure materials are properly processed and transferred to inventory.
- Create and maintain conditions that promote environmentally responsible employee behavior.
- Ensure compliance with safety and fire protection regulations within the area of responsibility.
- Stop work activities in cases where there is a risk to employee health and safety.
- Manage supplier quality claims in cooperation with the Copeland Procurement and Supplier Quality teams.
- Review supplier PPM performance and assigned KPIs.
- Monitor material measurement requests and drive prioritization.
- Support the PPAP and material sampling processes.
- Ensure compliance with company quality, environmental, health, and safety standards.
Key responsibilities of the role:
- Technical secondary education (SOU/SS) or a university degree in a relevant field.
- Minimum 3 years of experience in a Quality Department role.
- Ability to solve routine quality issues in accordance with the Quality Plan.
- Hands-on experience with precision measuring equipment.
- Knowledge of measuring geometric tolerances, hardness, and other material characteristics.
- Ability to read and interpret technical drawings and engineering documentation.
- Professional knowledge of ISO standards and quality management systems.
- Knowledge and experience in the heating, cooling, or refrigeration industry.
- Communicative level of English and fluent Czech (both mandatory).
- Ability to learn new software applications and train other users.
- Ability to work independently in areas requiring expertise in quality systems, processes, and customer requirements.
- Strong critical thinking and problem-solving skills.
- Ability to effectively transfer knowledge and deliver training within the department.
- Strong communication skills with the ability to interact effectively at all organizational levels.
- Excellent understanding of products, manufacturing processes, and quality requirements.
- High attention to detail and ability to identify discrepancies and non-conformities.
Key Competencies
- Technical Expertise
- Analytical Thinking
- Team Coordination
- Communication Skills
- Organizational Skills
- Presentation & Training Skills
- Continuous Learning Mindset
- Problem Solving
- Attention to Detail
- Collaboration & Teamwork
About the location:
Copeland in Mikulov has development, production and testing laboratory under one roof. It allows for a varied job experience, emphasizes a friendly atmosphere in the team, belonging and mutual trust.
A wide product portfolio from compressors to state-of-the-art condensing units is a great advantage of the local plant. It offers a wide range of applications, provides stability in the business area and at the same time a very diverse room for development.
Copeland in Mikulov is a unique opportunity for anyone who appreciates the background of an international company, wants to be part of cutting-edge technological development and at the same time work in a team where mutual support is important. The culture of the Moravian approach to people and life has been intertwined with a view beyond the horizon of the 21st century. It is not so surprising that it is in Mikulov.
For more information about our state-of-the-art Mikulov plant, please visit our website.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
