Jobs Companies Bank al Etihad Quality Manager- Iraq

About this Quality Manager- Iraq role at Bank al Etihad

Bank al Etihad · Onsite · Baghdad, Baghdad Governorate, Iraq

- Develop and implement the Quality policies, procedures, and standards.

- Ensure compliance with local requirements and international quality standards.

- Montior Service and operational quality and key performance indicators.

- Lead internal quality reviews and continuous improvement initiatives.

- Prepare quality reports and recommend corrective actions.

- Promote a strong quality culture across the organization.

- Monitor customer and employee satisfaction.

- Support the implementation of ISO standards and quality management systems.

Requirements

- Bachelor's degree in business administration, Industrial Engineering, or a related filed.

- 5-10 years of experience in quality management.

- Strong knowledge of ISO standards, Internal audits, and quality management systems.

- Knowledge of continuous improvement tools such as Six Sigma and Kaizen.

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About Bank al Etihad

We’re Bank al Etihad, a financial institution that’s proud to be Jordanian. Built on family values, we see every customer as one of our own, and make it our business to help wherever we can.

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