Key Responsibilities

·       Lead quality risk assessments using recognised methodologies such as FMEA and HACCP, ensuring effective mitigation plans are implemented and maintained.

·       Support the qualification and validation of material, process, equipment, and packaging changes to ensure quality, process capability, and operational efficiency targets are achieved.

·       Collaborate across site functions to align quality improvement activities with business objectives and operational performance goals.

·       Investigate quality issues and non-conformances, identifying root causes and implementing robust, sustainable corrective and preventive actions.

·       Manage quality deviations including customer complaints, supplier issues, batch failures, and audit findings, ensuring timely investigation, resolution, and closure.

·       Ensure effective containment and disposition of non-conforming materials and products to minimise business and customer risk.

·       Analyse quality and process performance data to identify trends, risks, and improvement opportunities.

·       Lead continuous improvement projects that enhance product quality, process capability, compliance, and manufacturing efficiency.

·       Deploy new and revised quality standards, procedures, and regulatory requirements across the site.

·       Conduct audits, inspections, and verification activities to confirm ongoing compliance with quality systems and standards.

·       Develop, review, approve, and maintain quality-related procedures, work instructions, and documentation.

·       Deliver training and coaching to promote site-wide understanding of quality requirements and best practices.

·       Support internal, customer, and certification audits as required.