About this Quality Control Analyst role at The Pokémon Company International
Get to know The Pokémon Company International
The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.
Learn more online at corporate.pokemon.com and pokemon.com.
Get to know the role
- Job Title: Quality Control Analyst
- Job Summary: This role is responsible for ensuring that products meet defined quality standards of TPCi Original Merchandise and Pokémon Center.
- FLSA Classification (US Only): Exempt
- People Manager: No
What you’ll do
- Review Original Merchandise products from various departments for quality and acceptability.
- Support our long term product strategy by optimizing product quality from our existing and new vendor partners.
- Focus on conducting production process and manufacturing quality control audits and risk assessments.
- Track and trend product complaints regularly, help identify root cause and work with vendors to correct.
- Audit and review quality data according to existing procedures.
- Use available resources to maintain product specifications for hard goods products. Ensure alignment with manufacturers when reviewing quality standards.
- Complete on-site supplier review of facilities, assess and evaluate capability and quality assurance processes, request and drive supplier quality improvements.
- In coordination with the Quality Control Manager, coach TPCi’s QA at manufacturing sites to efficiently identify production issues, and coordinate cross-functional individuals to correct.
- Anticipate needs, suggest changes to production methods, balance competing goals to provide options for alternative production methods when manufacturing issues arise.
- Partner with cross-functional teams and encourage opposing viewpoints to ensure team success.
- Analyze data and create actionable projects to improve customer experience, product offerings, or technology improvements that align department goals.
What you’ll bring
- Three (3) to four (4) years of relevant professional experience or a demonstrated equivalent level of expertise.
- Bachelor’s degree or equivalent, preferably in Engineering, Environmental Science, or related science degree.
- Knowledge of metals, plastics, textiles, color matching, and transit testing.
- Familiar with inspection preparation and remediation.
- Functional expertise with nondestructive testing.
- Experience with quality assurance in a product world.
- Ability to build a quality assurance process and drive process improvement.
- In-depth knowledge of import manufacturing relationships, including quality control/testing processes and programs and logistics.
- Excellent interpersonal communication skills.
- Willingness to seek professional growth and development as the scope of the position increases.
- Demonstrated integrity, maturity, professionalism, and sensitivity.
- Ability to travel up to 4 times a year internationally.
Base Salary Range: For this role, new hires generally start between $85,000.00 - $95,000.00 per year. The full range is $85,000.00 - $150,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.
#LI-Hybrid #LI-JL1
How you’ll be successful
- Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
- Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
- Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
- Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
- Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
- Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.
What to expect
- An innovative culture driven by impact, delivering meaningful outcomes.
- Company events that celebrate the spirit of Pokémon.
- Competitive cash-based compensation programs.
- 100% employer-paid healthcare premiums for you.
- Generous paid family leave.
- Employer-paid life insurance.
- Employer-paid long and short-term income protection insurance.
- US Employees: 401k Employer Matching.
- UK/IRE/MX Employees: Pension Employer Contributions.
- Fitness reimbursement.
- Commuter benefit.
- LinkedIn learning.
- Comprehensive relocation package for certain roles.
- Hybrid work environment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at [email protected].
