About this Quality Assurance Specialist role at Syntronic
Syntronic · Onsite · Kanata, ON
Syntronic Production Services Canada is an Electronic Manufacturing Services provider located in Ottawa’s west end. Committed to our customers’ success, we understand that our people are our greatest asset, and we are always on the lookout for great talent.
The Quality Assurance Specialist is responsible for ensuring that products, processes, and services within the electronics manufacturing industry meet established quality standards, regulatory requirements, and customer expectations. QA Specialist will manage quality, conducting audits, investigating internal quality issues, customer complaints, supplier interaction, Material Review Board (MRB) non-conformances, implementing corrective & preventive actions (CAPA), and driving continuous improvement initiatives to enhance product quality, process efficiency, and customer satisfaction.
Performance Indicators:
- Reduction in defect rates and quality incidents; Audit compliance scores; Timely resolution of quality issues; Customer satisfaction related to product/service quality.
- Effectiveness of corrective and preventive actions; Process improvement implementation success.
What you'll do
What you'll need to get the job done
- Diploma or degree in Quality.
- 2+ years of experience in quality assurance, quality control, compliance, or a related role.
- Knowledge of quality management systems (QMS) and quality standards (e.g., ISO 9001 and AS9001D).
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, MS Outlook.
- Ability to manage multiple priorities and work independently.
- Diligence; Root cause analysis; Data analysis and reporting; Process improvement; Documentation management; Problem-solving.
- Team collaboration; Customer focus
What will make us REALLY love you
- Professional certifications such as ASQ Certified Quality Improvement Associate (CQIA), Certified Quality Auditor (CQA), or Certified Quality Engineer (CQE).
- Experience with quality tools such as FMEA, SPC, or CAPA.
- Familiarity with industry-specific regulations and compliance requirements.
$60,000 - 65,000
This posting is for an active vacancy.
We offer competitive salaries, a dynamic working environment, the potential for professional growth and career development, as well as a comprehensive benefits package.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Ready to apply to Syntronic?
Apply to Syntronic
