Job Description:

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com

Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let’s build the future of mobile telecommunications together!

About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

Role Summary

The Project Manager will be responsible for planning, coordinating, and driving end-to-end RAN integration activities across 4G/5G deployment projects. The role will work closely with RAN engineers, technical leads, operations, vendors, and cross-functional teams to ensure timely delivery, issue resolution, and overall project governance.

Key Responsibilities

• Manage end-to-end RAN Integration project planning and execution.
• Track site integration progress, milestones, dependencies, risks, and issues.
• Coordinate with L1/L2 engineers, technical leads, vendors, and support teams for smooth execution.
• Drive daily/weekly governance meetings and ensure timely closure of action items.
• Monitor site readiness, integration readiness, and rollout progress.
• Manage escalations and support resolution of technical and operational blockers.
• Track KPIs, productivity, delivery performance, and project status.
• Ensure proper coordination for maintenance windows, change activities, migrations, and upgrades.
• Prepare management reports, dashboards, and project status updates.
• Support resource planning, workload allocation, and execution prioritization.
• Ensure adherence to defined processes, timelines, quality, and customer requirements.

Required Skills

• Experience in Telecom / RAN / 4G / 5G deployment or integration projects.
• Strong project coordination and stakeholder management skills.
• Good understanding of RAN integration lifecycle and telecom rollout processes.
• Experience with project tracking tools such as Jira, Excel, PowerPoint, or similar platforms.
• Strong communication, reporting, problem-solving, and escalation management skills.

Preferred Experience

• 6+ years of overall experience, with relevant experience in telecom project management / RAN integration.
• Prior experience working with large-scale network rollout, migration, or integration programs is preferred.

RAKUTEN SHUGI PRINCIPLES:

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.