Job Description:

PROJECT COORDINATOR – Hospitality Tech (Paris - With client on-site coordination)

Ensure smooth project execution and client satisfaction by coordinating hotel technology deployments from start to finish.

Behind every successful technology deployment is a skilled Project Coordinator. In this role, you’ll manage timelines, resources, and communication to ensure our hotel clients receive seamless installations and upgrades. Whether remotely managing schedules or coordinating on-site activities, you’ll be the central point of contact driving project success. With more than 3,000 installations in 25+ countries, Ariane is the world leader in hotel check-in automation – and we’re just getting started.

About the role

Project Coordination sits at the heart of our operations, bridging the gap between technical teams and client needs. Your mission is to ensure projects are delivered on time, within scope, and with high client satisfaction.

Client engagement – Strong communication and organisational skills are key as you manage expectations, provide updates, and ensure smooth collaboration throughout the project lifecycle.

Technology – You don’t need to build our systems, but you’ll need to understand project requirements, coordinate technical resources, and ensure deliverables are met.

Collaboration – You’ll work with Sales, R&D, Support Teams, and field technicians to align efforts and deliver successful outcomes.

You’ll be responsible for:

• Coordinate end-to-end project execution for hotel technology deployments

• Manage project timelines, resources, and deliverables to ensure successful outcomes

• Serve as the primary point of contact for clients during project implementation

• Facilitate communication between internal teams and external stakeholders

• Document project progress and maintain accurate records for transparency and follow-up

• Identify risks and proactively resolve issues to keep projects on track

• Contribute to developing process improvements and best practices for project delivery

• Collaborate with internal teams (Support Advisors, R&D, Sales) to deliver consistent customer satisfaction

What We’re Looking For

• Strong organisational and project management skills

• Understanding of technical project requirements and coordination

• Excellent communication skills in English (French and/or German is a strong advantage)

• Ability to manage multiple projects and priorities effectively

• Experience in project coordination, hospitality systems, or technology deployments is a plus

• Proactive mindset, attention to detail and adaptability

About the company

Ariane is the world leader in self-check-in technology for the hospitality industry, with nearly 20 years of experience and more than 3,000 hotel installations across 25 countries. Our solutions – including automated kiosks, mobile check-in, and web platforms – help hotels streamline arrivals and departures, improve guest satisfaction, and boost operational efficiency.

Since 2024, Ariane has been part of Jonas Hospitality, a portfolio group within Constellation Software Inc. (via Vertus), one of the world’s leading software companies. This gives us the best of both worlds: the agility of a focused product team and the backing of a global organization. It opens up exciting new opportunities for collaboration, innovation, and long-term growth within the wider hospitality tech ecosystem.

At Ariane, we operate with an informal, hands-on culture. We value teamwork, initiative, and delivering first-class solutions. Every team member is expected to think independently, stay curious about the industry and emerging technologies, and embrace change and cross-functional collaboration.

Why join us?

By joining our Professional Services team, you’ll play a vital role in deploying our award-winning solutions in hotels worldwide. You’ll gain international exposure, build deep technical expertise, and be part of a collaborative environment where reliability, initiative, and customer success are valued every day.

Ready to join us?

Send your CV and a short cover letter to [email protected] – we look forward to hearing from you!

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

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