At ERM Marketing & Communications Agency, we are seeking a Project Administrator to support the successful coordination and delivery of projects across our integrated agency teams. This role serves as a junior traffic manager, helping ensure projects stay on schedule, resources are aligned, and teams have the visibility and support needed to deliver high-quality work efficiently. The position offers an excellent opportunity to develop expertise in project operations, resource planning, and agency workflow management while collaborating with account, creative, digital, and research professionals.

Why This Role Matters?

The Project Administrator plays a critical role in maintaining the flow of work across the agency. By coordinating project schedules, monitoring resource allocation, supporting capacity planning, and facilitating communication across teams, this role helps ensure projects are delivered on time, within scope, and at the highest quality standards.

What Your Impact Is:

• Support the end-to-end coordination of agency projects from setup through delivery.
• Maintain project schedules, milestones, and deadlines across agency systems, including Monday.com.
• Monitor active projects and proactively identify timing, resource, or workflow risks.
• Partner with project, account, creative, digital, and research teams to align resources and project needs.
• Support agency capacity planning and hours forecasting through accurate resource tracking.
• Facilitate weekly status meetings, internal reviews, and project-related discussions.
• Communicate schedule updates, project changes, and priority shifts to stakeholders.
• Maintain project documentation, assignments, schedules, and workflow data.
• Coordinate multiple projects simultaneously while ensuring exceptional attention to detail.
• Contribute to process improvements that enhance project management efficiency, agency traffic flow, and team collaboration.

What You'll Bring:

Required

• 1-2 years of project coordination, traffic, operations, or related experience; advertising, marketing, communications, or professional services agency experience preferred.
• Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.
• Excellent attention to detail and commitment to follow-through.
• Strong verbal and written communication skills.
• Ability to collaborate effectively across multiple teams and disciplines.
• Proactive problem-solving skills and the ability to identify and escalate potential issues before they impact delivery.
• Comfortable working in a fast-paced environment where priorities and schedules may change.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word.
• Experience with Monday.com or another project management/workflow platform preferred.
• Interest in building expertise in agency traffic management, resource planning, capacity management, and project operations.
• Bachelor's degree in Business, Marketing, Communications, Project Management, or a related field, or equivalent experience.
• This position is not eligible for immigration sponsorship.

Preferred

• Experience supporting marketing, advertising, communications, or creative agency environments.
• Familiarity with project scheduling, resource management, and capacity planning processes.
• Experience preparing project reports, dashboards, or workflow metrics.
• Knowledge of project management methodologies and best practices.

Key Responsibilities:

• Serve as a junior traffic manager, coordinating the flow of work across agency teams from project setup through delivery.
• Build and maintain project schedules, milestones, and deadlines within Monday.com and other agency systems.
• Monitor project progress and escalate potential scheduling or resource concerns.
• Coordinate resource assignments and availability throughout project lifecycles.
• Support capacity planning and workforce forecasting initiatives.
• Facilitate project meetings and document action items and next steps.
• Maintain accurate project records, schedules, assignments, and status updates.
• Communicate effectively with stakeholders regarding project timelines and priorities.
• Support continuous process improvement efforts across agency operations and project management functions.

For the Project Administrator position, the anticipated annual base pay is $59,700 - $69,000 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay subject to the sole discretion of ERM and its policies and procedures (casual and fixed term/flex force employees are not bonus eligible). 

We offer a comprehensive benefits package, including paid time off (vacation, sick, and floating holidays), parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k), and other applicable benefits to eligible employees. 

Who We Are:
As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!

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