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Position Description:

The Program Manager I for the Couple and Family Therapy (CFT) program will collaborates with the CFT Program Director to coordinate student matriculation through the CFT program, from recruitment to graduation.

Essential Duties and Responsibilities

• As Program Manager for the CFT program, this professional manages and records data for ongoing program management, including tracking of student milestone achievements/meeting of program requirements, student learning outcomes by semester, annual responses from program alumni for accreditation reports and program improvement, required documentation from CFT program faculty and supervisors, and course inventory forms. 
• For recruitment, the Manager corresponds via email and phone, bi-annually with recruitment feeders for the CFT Program, including undergraduate programs from around the country and local community agencies, and may also coordinate attendance at graduate school fairs and other recruitment events with the Kent School Student Outreach Admissions and Recruitment (SOAR) team.  The Manager will correspond with feeder academic programs around the country.  This professional corresponds with prospective students and may participate in recruitment events to generate interest among prospective students in the CFT program.
• The Manager helps plan and coordinate events for the CFT Program, including recruitment Open Houses, virtual prospective student sessions, student and alumni socials, and community training events, and this person participates in the MSCFT student orientation and attends and records minutes for all cohort meetings and program meetings. 
• This position also serves as a contact for university departments for questions or problem resolution as it relates to the CFT Program. This professional orders supplies for the CFT program, maintains the department pro-card and reallocates charges each month, and participates in budgeting and monitoring expenses. The Manager creates annual scholarship surveys and records applicants, and coordinates scholarship payments by semester or by academic year with the business service center and bursar’s office. 
• The Manager also manages external requests for the scheduling CFT rooms.  For admissions, the Manager also corresponds with the Graduate School and International Office to ensure all required application materials are received and filed, creates an online admissions entry in Kent database for applicants, completes the scheduling duties as required by the Registrar’s office and in appropriate software systems, answering initial inquiries by email and phone from prospective students, and coordinating services with other Kent Admissions personnel and Graduate School Admissions to respond to student concerns. This position also updates and maintains the program information in the graduate and course catalogs for admissions, prepares materials for applicant interviews and schedules interviews, completes admissions referrals in PeopleSoft, sends decision letters to applicants, and completes permissions and pre-requisites overrides in PeopleSoft as needed.
• In an advising role, the Manager checks transcripts each semester to ensure MSCFT students are in the right courses, makes course change requests as needed to the Registrar’s office, completes transfer credit forms for incoming students, manages course overload requests required by the MSCFT Program, coordinates CFT Academic Reviews, completes initial paperwork for students’ Leave of Absence, and completes graduate checklists to determine whether students are approved to graduate. The Manager also maintains student files and tracks student progress towards graduation to ensure all graduation requirements are met.

Preferred Qualifications

• Masters degree in social service or related field.
• Experience in a mental health field. 
• Proficient in MS Outlook, Word, Excel, PowerPoint.

Competencies

Project Management – organized, task oriented, ability to follow-up

Proactive – anticipates and plans for problems before they arise

Analytical – Evaluating data and other information with the ability to choose the best solution and make recommendations

Flexible – Ability to change directions as needed for the good of the program

Organized – Manages time effectively, keeps tasks appropriately prioritized

Critical Thinking – Ability to think through issues and identify appropriate options

Work Ethic – Motivated, diligent, industrious, and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency

Interpersonal – Can build effective, strong working relationships with colleagues, students, trainers, trainees, and vendors through trust, communication, and credibility

Teamwork – Ability to work with others, serve others, help others, lead others, mentor others, take directions from others in the interest of moving process and projects forward to the desired outcome

Target Compensation Maximum:

Target Compensation Minimum:

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292.

If you require assistance or accommodation with our online application process, please contact us by email at [email protected] or by phone 502-852-6258.