JOB: Program Manager

STATUS: Full Time

LOCATION: RGH Sands Constellation Heart Institute- Brighton

2365 South Clinton Avenue
Suite 100, Rochester, NY 14618

DEPARTMENT: SCHI Ambulatory Services

SCHEDULE: 8 hr shifts, Monday-Friday, Days

This is a unique leadership opportunity to oversee a multidisciplinary cardiology team while supporting an entire service line rather than a single location, partnering closely with clinical and operational leaders to drive strategy, improve workflows, and build a strong foundation for continued career growth and advancement.

SUMMARY

As a Program Manager, you will monitor, supervise and coordinate delivery of quality clinical services. Ensures maintenance of delegated budget and operational aspects of the progra

RESPONSIBILITIES

• Ensures that the program meets the needs of consumers through an ongoing process of development that includes assessment, planning, and the implementation of plans.
• Ensures that the number of budgeted visits for the year is being met on a weekly and monthly basis, and that expenses which are delegated as a program responsibility are within the limits of the budget.
• Develops and implements a plan for the recruitment, hiring, orientation, and ongoing development of staff that ensures a continuity of quality and provision of services.
• Ensures that policies and procedures of the program are in compliance with all regulatory and hospital standards and that staff understand and implement these policies and procedures in a consistent fashion.
• Manages the day to day operations of the program which includes conducting meetings, providing leadership to the quality improvement process, promoting open communications and resolving day to day problems and concerns of consumers and staff.
• Ensures effective communication within the program, the department, the hospital, and in the community.
• Participates in peer review process and utilizes quality improvement measures to increase quality and reduce cost.
• Performs other duties as assigned.
  

REQUIRED QUALIFICATIONS

• Bachelor’s degree in field related to assigned area preferred.
• One year supervisory experience preferred.

PREFERRED QUALIFICATIONS

• EPIC experience
• Ability to multi-task, prioritize, and delegate
• Strong communicator

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$62,400.00 - $75,500.00Rochester14618

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.