Contract & Hours: 9:00am – 5:30pm, Monday to Friday. Please note, this is a 6-month maternity cover contract, with the possibility of an extension to 12 months.

The Production Lead is a key support role at the heart of the team, turning Boots offer data into clear, accurate production briefs and orders for agencies and printers. Using recently introduced tools and automated processes, the role takes offer data through to completed briefs, keeping the team’s work flowing smoothly and freeing colleagues to focus on delivering great outcomes for Boots. 

Key Responsibilities:

• Turn Boots offer data into tangible, production-ready briefs, using new tools and automated processes to move quickly and accurately from Boots raw offer data, through ITG’s briefing platform into clear briefs that agencies and printers can use.
• Be a friendly, dependable point of contact for assigned category teams and contacts on print production queries.
• Join pre-review meetings with category stakeholders to stay across period status and progress, and spot any issues early on.
• Check and quality-control briefs generated automatically from SAP PMR offer data, logging issues and supplementing missing or incomplete information — the final check that makes sure what reaches agencies and printers is right.
• Process checked and completed briefs through to Flo for content creation, ensuring all necessary information and assets are attached.
• Use existing artwork templates wherever appropriate, making sure those batches are processed correctly.
• Track briefs through the production process end-to-end, keeping jobs on schedule by checking in with internal and external stakeholders.
• Make sure content is created and approved in line with Boots brand and category guidelines before proceeding to print.
• Flag recurring data quality or briefing issues to the Senior Production Lead, helping the team continually improve how the tools and processes work.
• Escalate any issues via the correct reporting channels so the Senior Production Lead can resolve challenges with the support of the Boots Commercial Operations team.
• Help the team through peak trading periods by managing increased brief volumes accurately and within tighter timelines.
• Be flexible and ready to move between categories and brief types in line with the Senior Production Lead’s resourcing needs.

Key Relationships:

• Senior Production Lead — reporting line, escalation, and support during peak periods.
• Category teams, ISM, Opticians, and BMG — day-to-day relationship management.
• Agencies and printers — briefing and delivery of production requirements.
• Wider production team — working together to share learnings and keep briefs flowing.

Requirements

• Experience in a production, artwork, or coordination role, ideally within retail, FMCG, or agency environments.
• A strong aptitude to learn new systems quickly.
• Enthusiasm for new tools and process automation (including AI), and a keen interest in making ways of working smoother for the whole team.
• High attention to detail, particularly when checking automated outputs and supplementing missing information.
• Strong organisational skills, able to manage multiple live briefs across different categories at once.
• Friendly, proactive communicator, comfortable liaising with category stakeholders, agencies, and printers.
• A supportive team player who takes pride in work that keeps the wider team running smoothly.
• Calm under pressure, particularly during peak trading periods with high briefing volumes and tight deadlines.

Benefits

Work’s a treat!

Perks at ITG — alongside a competitive salary, here's what you can look forward to:

• Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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