About this Product Upgrade Engineer (SFS Product) role at KLA
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
* Lead and execute product upgrade projects for SFS inspection systems.
* Develop, validate, and document upgrade procedures, including hardware installation, software configuration, and system calibration.
* Collaborate with manufacturing and field service teams to define upgrade requirements and ensure seamless integration.
* Perform system-level testing and troubleshooting to verify upgrade performance and resolve technical issues.
* Implement test plans and methodologies to validate new features and improvements.
* Analyze system performance data and customer feedback to identify areas for continuous improvement in upgrade offerings.
* Maintain comprehensive documentation of upgrade procedures, test results, and system configurations.
* Ensure compliance with quality standards and safety regulations throughout the upgrade process.
Minimum Qualifications
* Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field.
* 3+ years of experience in product development, integration, or field engineering within the semiconductor equipment industry.
* Strong understanding of semiconductor manufacturing processes and equipment, particularly inspection systems.
* Proven experience with hardware integration, software configuration, and system-level troubleshooting.
* Excellent problem-solving and analytical skills with a methodical approach to complex technical challenges.
* Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
* Ability to work independently and manage multiple projects concurrently in a fast-paced environment.
* Experience with project management methodologies is a plus.
* Ability and willingness to travel internationally approximately 80–90% of the time.
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.