About this Product Quality Specialist - Orem, UT role at MarketStar
Company Overview:
Blendtec designs, builds, and sells the most advanced residential and commercial blenders in the world. At Blendtec, we are inspired to continually innovate and give our consumers the ultimate quality in blending. We innovate to make lives easier.
Our Culture:
We are an iconic, industry-defining healthy lifestyle brand that continues to revolutionize the residential and commercial beverage market. At our core, Blendtec is innovation. Our greatest fulfillment comes from embracing new ideas, seeing the opportunity to continually improve our legacy, and, ultimately, creating communities of customers that recognize Blendtec’s importance to their daily passions.
Job Summary:
Blendtec® is seeking an innovative and skilled Product Quality Specialist. The Product Quality Specialist oversees the Company’s quality assurance functions, including quality assurance engineering, in-process and final inspection, and supplier/vendor QA engineering. They will bring a collaborative, constructive, and energetic leadership style, paired with deep quality practice skills to lead the quality function for Blendtec. Ideal candidates will have experience with quality management systems, final inspection and testing of produced goods to determine compliance with stated quality standards or specifications, prior to release.
This role will have accountability for quality control for the company. They will work directly with vendors and contract manufacturers on quality compliance. They will also support the company’s safety goals and objectives in connection with outside resources.
Job Duties: Supports, improves, and oversees the company’s QMS.
Develops and administers testing procedures meant to verify quality or compliance of completed products.
Ensures that quality testing is conducted on a sample size large enough to be considered statistically representative of all goods produced.
Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products.
Recommends testing at various stages of the production process, to identify non-compliant items or batches as soon as possible and reduce waste.
Gate keeper for releasing goods to market or for sale.
Evaluates returned products to diagnose any quality oncerns.
Leads quality improvements initiatives for the company to provide measurable improvements to product quality.
Implements corrective actions where necessary.
Participates in reviewing engineering designs to contribute quality requirements and considerations.
Engages with QA departments of outside vendors, including conducting incoming inspections, overseeing quarantines, owning returned merchandise authorizations and developing vendors QMS
Performs finished goods audits, pilot inspections, standard work audits, and QMS training and audits.
Owns document control in accordance with industry standard best practices.
Develops processes and work instructions and updates the same.
Manages tool calibrations, including hipot/ground bond and scales.
Heads weekly quality committee and produces weekly quality and durability report.
Owns recall program and mock recalls.
Defines tracks and reports on key quality metrics.
Experience and Education:
Comprehensive knowledge of quality concepts and principles.
Performs complex tasks typically following established processes.
May lead and direct the work of other employees.
Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change.
Bachelor's degree and at least 3 years of experience, ideally working with overseas contract manufacturing companies.
Ideal Candidate:
Solid experience in quality management in a manufacturing environment
A history of proven delivery of tangible quality results including helping the business think about a quality and safety culture and organizational change
Strong collaboration skills working across global, cultural, and geographically dispersed teams
Ability to balance competing priorities and conflicting opinions and facilitate the best decisions for the business in an environment of ambiguity and rapid change
Robust analytical and strategic skills with a track record of decision making based on both qualitative and quantitative data
Deadline-driven, organized, and able to multitask
The highest level of integrity and stellar judgment
Strong written and verbal communication skills
