About this Product Owner role at Iron Mountain
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking an experienced, motivated Product Owner (WMS Implementation Lead) to join our IT & Operations team.
In this role, you will be responsible for supporting the design, implementation, and continuous improvement of enterprise Warehouse Management System (WMS) solutions. You will serve as the primary bridge between warehouse operations, supply chain stakeholders, and IT development teams to ensure successful delivery of WMS capabilities aligned with operational and strategic business objectives.
What You'll Do (Responsibilities)
In this role, you will:
- Drive Solution Design & Requirements: Analyze warehouse and supply chain processes to translate operational needs into detailed functional requirements, user stories, technical specifications, and system configurations.
- Manage Agile Delivery & Execution: Lead Agile delivery activities, including product backlog refinement, sprint planning, sprint reviews, user acceptance testing (UAT), and release planning.
- System Integration & Collaboration: Collaborate with enterprise architects, system integrators, and cross-functional teams to integrate WMS with ERP, TMS, OMS, and warehouse automation platforms.
- Operational Optimization & Troubleshooting: Identify potential risks and dependencies, evaluate process automation opportunities, and resolve complex system issues to maximize warehouse productivity.
- Governance & Standards: Maintain comprehensive functional designs and documentation while ensuring solutions comply with enterprise architecture standards and IT best practices.
What You'll Bring (Skills & Qualifications)
The ideal candidate will have:
- 10–12 years of overall experience supporting enterprise business systems within an IT environment.
- 6–8 years of hands-on experience with major Warehouse Management Systems (WMS) such as Manhattan, Blue Yonder, SAP EWM, or similar platforms.
- Deep expertise in core warehouse processes, including inbound receiving, outbound fulfillment, inventory management, warehouse execution, and internal movements.
- Strong experience with Agile delivery frameworks, software development lifecycle (SDLC) processes, and WMS integrations (ERP, TMS, OMS, or automation technologies like robotics and RF systems).
- Excellent analytical, problem-solving, documentation, and stakeholder collaboration skills.
- Education: Bachelor’s degree in Information Technology, Computer Science, Supply Chain Management, Business Information Systems, or equivalent practical experience.
What We Offer (Benefits)
- Location: South Africa
- Competitive compensation package aligned with industry experience.
- Flexible work options supporting a healthy work-life balance.
- Comprehensive health, wellness, and retirement benefits.
- Ample opportunities for continuous professional growth, skill development, and career advancement.
