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About this Product Manager Data Lake and Data Science role at Xylem

Xylem · Onsite · Morrisville, North Carolina (Office)

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We are seeking a Product Manager to own the strategy, roadmap, commercial model, and growth of Xylem Data Lake (XDL), Xylem’s AMI-native analytics platform.

XDL turns the meter, account, and operational data utilities already produce into actionable insights through a hosted cloud data lake, dashboards, curated reporting, and AI capabilities.

This role goes beyond traditional backlog management. You will help build and grow the business around the platform, translating customer needs into differentiated analytics solutions, making roadmap and commercial decisions, partnering closely with engineering, and using customer evidence and product economics to shape what XDL becomes next.

The ideal candidate combines strong product ownership, commercial judgment, customer focus, and technical fluency across data, analytics, and AI.

What You’ll Do

  • Own and communicate the product strategy, roadmap, and priorities for XDL.
  • Translate customer needs, market opportunities, usage data, and competitive insights into differentiated product capabilities.
  • Partner closely with Engineering on architecture, sequencing, data quality, vendor strategy, build-versus-buy decisions, and technical trade-offs.
  • Own and evolve XDL’s commercial packaging, positioning, pricing, and value proposition across its product tiers.
  • Connect roadmap and investment decisions to revenue, margin, adoption, retention, cost-to-serve, and competitive differentiation.
  • Build a strong Voice of Customer approach, using customer feedback, usage data, support trends, and field insights to prioritize investments.
  • Shape how analytics and AI capabilities, including natural-language analytics, agentic AI, proactive monitoring, and anomaly detection, create measurable value for customers.
  • Improve the end-to-end customer experience, including implementation, data onboarding, security reviews, reporting, support, and ongoing adoption.
  • Partner across Sales, Engineering, Customer Success, Professional Services, Support, Security, Legal, and leadership to drive alignment and execution.
  • Define and track meaningful measures of product and business performance.

What We’re Looking For

Required Qualifications

  • 5+ years of product management experience with B2B technology, SaaS, analytics, data platforms, IoT, or enterprise software.
  • Demonstrated ownership of product strategy and roadmaps, beyond feature delivery and backlog management.
  • Strong commercial acumen, including experience with pricing, packaging, revenue growth, customer adoption, and business outcomes.
  • Experience translating complex customer problems into scalable product solutions.
  • Experience using Voice of Customer, usage data, and market insights to influence product direction.
  • Working knowledge of cloud data platforms, analytics, APIs and integrations, data quality, security, and AI/ML concepts.
  • Experience partnering with engineering teams on technical trade-offs and build-versus-buy decisions.
  • Proven ability to influence and align cross-functional teams in a matrixed organization.
  • Strong communication skills with the ability to simplify complex technical concepts for different audiences.

Preferred Qualifications

  • Experience with utility technology, AMI, smart metering, water or energy technology, industrial IoT, or operational technology.
  • Experience launching or scaling commercial data and analytics products.
  • Experience with generative AI, natural-language analytics, agentic AI, or AI-enabled workflows.
  • Familiarity with cloud data architectures, SQL-based analytics, data lakes, and business intelligence platforms.
  • Experience with tiered SaaS or analytics offerings and transitioning customers from legacy products to new commercial models.
  • Experience bringing technology products to market in complex enterprise or regulated environments.

The salary range for this position is $130,000 to $155,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.


 #LI-SUTTONMOORE

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

  

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation 

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About Xylem

Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for communities around the world by engaging all stakeholders and educating about water issues. Learn more by clicking here – Working at Xylem ( https://www.xylem.com/en-us/careers/working-at-xylem/ )

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