About Ema

Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs.

We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale.

In this role, your work will involve:

Product Strategy & Vision:

• Define and communicate the product strategy and roadmap based on market trends, customer needs, and company goals.

• Work closely with senior management and stakeholders to align the product strategy with business objectives.

Market & User Research:

• Conduct market research and competitor analysis to identify opportunities, gaps, and market demands.

• Understand customer needs and translate them into product requirements.

• Define user personas and use cases to ensure products meet user expectations.

Product Development:

• Collaborate with engineering, design, and marketing teams to deliver products that are functional, user-friendly, and aligned with business goals.

• Prioritize product features, enhancements, and bug fixes based on customer feedback, technical feasibility, and business impact.

• Manage the product development lifecycle, including setting timelines and milestones.

Cross-Functional Collaboration:

• Work closely with cross-functional teams (sales, marketing, customer support) to ensure successful product launches.

• Communicate progress, roadblocks, and product updates with stakeholders and teams across the organization.

• Lead and facilitate communication between technical and non-technical teams.

Performance Tracking & Iteration:

• Define key performance indicators (KPIs) for product success.

• Track product performance post-launch and gather customer feedback for continuous improvement.

• Iterate on product features based on data insights and feedback.

Stakeholder Management:

• Present product updates, roadmaps, and strategies to senior leadership and key stakeholders.

• Manage relationships with external vendors and partners as needed.

Go-to-Market Strategy:

• Collaborate with the marketing and sales teams to define go-to-market strategies for product launches.

• Ensure proper communication and training for internal teams and customers during product releases.

Qualifications:

• Bachelor’s degree in Business, Marketing, Computer Science, or a related field. An MBA or equivalent experience is a plus.

• 5+ years of experience in product management, preferably in the tech or software industry.

• Strong understanding of product development processes, including agile methodologies.

• Ability to work with cross-functional teams and influence without direct authority.

• Excellent communication, leadership, and problem-solving skills.

• Analytical mindset with the ability to interpret data and make informed decisions.

• Strong organizational and project management skills.

Preferred Skills:

• Familiarity with tools like JIRA, Asana, or other project management platforms.

• Knowledge of user experience (UX) design principles.

• Experience working with APIs and technical teams.

• Data-driven mindset with experience in A/B testing and user research methodologies.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.