About this Product Manager (APM/PM/Sr PM/Staff PM) role at Stord
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
Stord’s software suite has expanded rapidly over the last year, and that’s only just the beginning. With a powerful fulfillment network, incredible reach, and top tier brands, we have an exciting opportunity ahead of us to transform a trillion dollar market. We are actively recruiting Product Managers across all our areas, whether that’s looking at our parcel network (TMS), helping optimize our fulfilment (WMS), thinking about automation and the future of AI (Stord Labs), or working with brands to increase customer LTV in Commerce, and more. Everything from customer-facing SaaS and OMS/WMS surfaces to the operational systems that move real inventory through real warehouses and onto real trucks.This posting isn't tied to a single team; while Supply Chain and commerce knowledge is a huge plus, what matters most to us is how you operate. How you handle ambiguity, how quickly you turn a fuzzy problem into a shipped decision, and how well you partner with engineering in an AI-accelerated build environment. We’re looking for PMs who want to own a 0->1 product journey, who are excited by the challenge of transforming a fragmented industry into a compound network, and who are excited by the complexity that comes with Supply Chain, not put off by it.
As you go through the interview process, we’ll start to naturally align you with the product area that best fits your unique skills and interests, rather than locking you into a set path on day 1.
What You’ll Own:
Own the product vision, strategy, and roadmap for your product area, and make the explicit calls on what's in v1 versus what waits.
Talk directly to customers and internal stakeholders to find the real problem underneath the requested feature.
Turn ambiguous — sometimes physical-world — problems into clear concept docs, requirements, and acceptance criteria that engineering can build against.
Partner day-to-day with engineering and design, including AI-accelerated engineering workflows, to ship fast without breaking what's already running in production.
Define the metrics that tie your product to business outcomes — not just feature-shipped counts — and report on them without spin.
Represent your roadmap and tradeoffs to cross-functional and executive stakeholders clearly and concisely.
Get close enough to the operation your product supports — a warehouse floor, a carrier integration, a checkout flow — to know where your logic breaks before a customer tells you.
What You’ll Need:
3-10+ years in product management, with a track record of owning a product area end-to-end — from discovery through launch and iteration.
Demonstrated ability to operate in ambiguity: you've built the roadmap, not just executed someone else's.
Strong written and verbal communication — you can translate the same problem for engineers, operators, and executives without losing precision.
Comfort working in a fast-paced, AI-accelerated build environment, with a point of view on where AI genuinely helps product work and where it doesn't.
Analytical rigor: you use data and direct customer research to make prioritization calls, and you can defend a “no” as confidently as a “yes.”
A genuine curiosity about how physical operations work — you don't need supply chain experience on day one, but you need to want it by day thirty.
Nice-to-Haves:
Exposure to logistics, supply chain, warehouse, or transportation systems (WMS, TMS, OMS, ERP) — a plus, not a prerequisite.
Experience at a product-led or product-forward organization (consumer or B2B SaaS, marketplace, fintech, etc.) where you learned rigorous product craft.
Experience building 0-to-1 products, or rebuilding/migrating a legacy platform.
Technical fluency strong enough to hold a real conversation with engineering about data models, APIs, or architecture tradeoffs.
What Success Looks Like (First 90 Days):
You've shipped or meaningfully progressed at least one roadmap item, backed by a clear, data-informed rationale.
Engineering and cross-functional partners describe you as someone who makes decisions, not just facilitates them.
You understand the operational reality behind your product area well enough to have an opinion on where it breaks.
