Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary

Manage the technical services of the protein category including inventory systems, demand planning, pricing compliance and special projects.

Job Responsibilities and Duties

• Plans and coordinates relationships with protein, alternative proteins and breading suppliers for the US Supply Chain including utilizing supply chain systems and software to monitor any potential supply issues. Provides information to cross functional departments, working with the leader of protein procurement to control and supervise supplier issues assessing root causes. Seeks improvement opportunities and associated risks.

• Provides forecasts to all protein suppliers at a regular cadence to ensure adequate stock in the pipeline and monitors actual volume compared to forecast to make any necessary adjustments. Communicates timely expansion plans and new volume changes to suppliers.

• Maintains full-cycle supplier relationships including business reviews, maintaining pricing compliance, distribution advantages, redundancy of inventory for proprietary items, and dissolution plans for any surplus.

• Effectively analyzes, manages, and communicates any cost optimization opportunities. Supports pricing audits of all proteins, alternative proteins, and protein adjacent ingredients to ensure pricing accuracy.

• Ensures correct specification and pricing documentation for all products and communicate to all internal stakeholders ensuring all are well informed of any changes to the products and supply sources.

• Manages sourcing, planning, tracking, recording and reporting on product development life cycle to ensure on time launch of new items.

• Assist in new and ongoing projects as needed and determined by department head.

Knowledge, Skills, Abilities

• Food & Beverage Supply Chain experience

• Basic knowledge of food service distribution

• Agriculture economics & commodities

• Protein processing

• Strong communication skills both written and verbal

• Exceptional analytical and problem-solving skills

• Negotiation skills

• Adept with Microsoft Suite platforms

• Capable of learning and utilizing new technology

Requirements

Education Requirements:

Bachelor's Degree

Work Experience:

2-4 years

Supervisory Experience:  

1-3 years

Related Experience

• Buyer at a food distributor

• Chain restaurant category manager

• Protein manufacturer analyst, production planner or plant operations

Physical Requirements

• Precise hand/eye coordination: Not Applicable

• Basic keyboarding or other repetitive motions: Constantly

• Operation of heavy equipment or operation of vehicles: Not Applicable

• Lifting/pushing objects weighing over 10 lbs.: Constantly

• Climbing and working in awkward and cramped positions: Constantly

• Other (please specify): Travel to and walking through farms, ranches, feedyard operations, manufacturing and harvest facilities for all animal species

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance*

• Employer Paid Life and Disability Insurance*

• 401k Plan with Company Match*

• Paid Time Off*

• Paid Parental Leave*

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

*Eligibility criteria applies

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About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.