Jobs Companies AIA Principal Specialist, AI Application

About this Principal Specialist, AI Application role at AIA

AIA · Onsite · CN-M Plaza

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for leveraging new technologies, such as artificial intelligence, to generate innovative products, services and / or business models so as to provide new revenue and value-producing opportunities

Roles and Responsibilities:
- Focus on the release lifecycle for multiple AI-powered products: Copilot, RAG Platform, and Agentic AI deliverables.
- Collaborate with development teams, architects, and design leads to ensure timely, high-quality releases.
- Partner with Product Manager to elicit, document, and validate product requirements with business units across underwriting, claims, marketing, distribution, and IT.
- Regularly engage with business unit stakeholders across the enterprise to gather requirements and feedback.
- Translate business objectives and user feedback into actionable development items.
- Participate in shaping the long-term platform portfolio strategy across generative AI offerings.
- Leverage metrics (velocity, lead time, customer satisfaction) to iterate on process and product.
Job Requirements:
- Bachelor’s or above degree in Computer Science, Engineering, Information Systems, or related field.
- 5+ years of experience in software engineering.
- Front-end development experience included Angular, React, Vue or other similar frameworks well. JS, HTML5, XML, JSON, CSS, Ajax, Jquery; back-end development experience -Java, Python.
- 5+ years’ experience in related language or platform: Cloud platforms, Linux/Windows/Unix platforms, Web/mobile applications
- Knowledge of Software development life cycle (SDLC)
- Proven experience delivering enterprise-grade software products in agile environments.
- Adept at translating ambiguous business needs into tangible technical deliverables.
- English can be used as working language.
Preferred (not a must):
- AI projects experience.
- Understanding of GenAI architectures (LLMs, retrieval pipelines, vector stores) and enterprise integration patterns.
- Familiarity with modern DevOps/CI-CD toolchains, cloud platforms (Azure preferred), and API-driven microservices.
- Familiarity with MLOps, LLMOps, or similar AI delivery frameworks.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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About AIA

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you t

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