Job Characteristics: Ability to lead complex projects focusing on on-time delivery, stakeholder communication, dependency identification and overall program management. Manages risks, issues, changes, and dependencies and takes corrective measures. Ensures solution design is aligned with organizational/strategic direction. Creates strong relationships with technology and business teams managing and setting expectations and serves as a liaison between the business and ETS throughout project/program execution. Coordinates and effectively manages internal resources and third parties/vendors for flawless execution. Monitors key milestones, budgets, and activities for executive level reporting. Effectively communicates to all stakeholders/leadership for project progress, impediments and changes. Direct responsibility for managing the project team toward a common goal. May have Scrum Master or Scaled Agile Framework Certification.

Education/Work Experience: Degree and eight or more years of significant technology experience with at least five years of project management experience.

Independence Level/Reports to: Recognized master in professional discipline typically obtained through advanced education and work experience. Responsibilities typically include: establishing operational plans for job area. Developing and implementing new products, processes, standards or operational plans that will have impact on the achievement of functional results. Requires communication with leadership. Normally Reports to Sr. leader or Director.