About this Principal Client Manager (m/w/d) role at NTT
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.
As a Principal Global Client Manager at NTT DATA, you will be a key player in managing and growing relationships with our most valued global clients. You will take full ownership of named global client accounts, driving revenue retention and growth while ensuring client satisfaction. Your role involves substantial client engagement, working directly with stakeholders at various levels, and collaborating with internal teams such as Sales Specialists, pre-sales architects, and delivery teams.
Your primary responsibility will be to understand your client's urgent business problems or opportunities, linking how our innovative solutions can add value. You will facilitate and lead C-level business conversations, becoming the go-to contact who further strengthens these relationships. Your day will also involve creating and implementing opportunity plans, managing account portfolios, and ensuring our clients' needs are proactively addressed.
Engaging in complex deal negotiations, you will ensure that our solutions not only meet but exceed client expectations. You will work collaboratively with extended sales teams to draft and successfully position our solutions and services. By maintaining a high level of industry, product, and service knowledge, you will stay ahead of market trends and provide strategic insights to your clients.
Your analytical skills will be put to good use, collecting and analyzing DATA to learn more about clients and their industries. With an entrepreneurial mindset, you will identify and qualify opportunities, assisting in developing comprehensive client business plans. Your role extends to building a pipeline of leads, negotiating multi-year contracts, and ensuring the consistent growth of your accounts.
To thrive in this role, you need to have:
- In-depth knowledge of Managed Services across domains such as Networking, Cloud, Collaboration, DATA Centers, Security, and Applications.
- A proven track record of selling solutions and managing enterprise accounts, particularly Managed Services.
- Good business acumen and negotiation skills to craft win-win solutions.
- Strategic thinking to develop long-term plans considering internal and external factors.
- The ability to proactively and independently identify and qualify opportunities with an entrepreneurial flair.
- Exceptional communication skills, both verbal and written.
- Strong client-centricity coupled with excellent problem-solving skills.
- The ability to quickly learn and market new solutions effectively.
- A collaborative team player who can effectively coordinate with delivery teams across various business areas.
- A Bachelor's degree in business management or a related field.
Workplace type:
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
